not at all what we expected, the only good thing, it was right on the beach..and the staff was friendly, but we would not go back, it was dirty and they just tried to cover up. more

Hi, I stayed in the hotel along time ago. I have been in Florida since and definitly would not recommend this hotel. I agree with the rudness and lack of knowledge of the staff, The manager was constantly apologizing and we had to deal with him all the time, He was very good. Yes the food etc very expensive. Wait... more

I am shocked to see that most of the other reviews I have read are negative, for my experience staying at this hotel is far from that. Since we arrived at the hotel last month I felt all worries dissapear and this was helped by the most amazing and friendly staff, no matter how early you went down for breakfast... more

I booked a week in advance, I was looking for a nice hotel not too expensive and the agency suggested me the Bal Harbour mentionning was great!!! So i arrived there on January 12th, with my boyfriend. We checked in-late so we didnt really bother about the room. We had a view on the busy street and so-called patial view... more

This hotel was not as nice as the pictures. The staff was not helpful at all. The first room they gave me had a "do not disturb" sign on the door, as well as, a note from the cleaning staff that the room had not been cleaned because of the "do not disturb" sign. When I went down to the... more

Me and three girlfriends just got back from Miami and we stayed at the Beach House. I was disapointed having stayed there in 2003, I expected some differences but you can tell its under new owners/management. Half the accomodations they advertise are not even there anymore; ie; the screened in porch (gone), the furniture was shabby and needs to be... more

Having last stayed at the Beach House in 2003, I was a little disappointed this time round. Don't get me wrong. With a pool and beachfront location, this is still one of the best values in the South Beach area (about 4 miles from SOBE). Stay for about 1/2 of what you'd pay for comparable accomodations in SOBE. Having said... more

This is by far the worst hotel that I have ever stayed at. The room smelled so bad when we checked in that we had to leave the door open all night to get rid of the smell. The floors were dirty and still had french-fries left over from the last occupants. Windows didn't open, GREEN bath water, 1 towel... more

Having read other (frankly mixed) reviews about this hotel, we decided to chance it and hope for the best. Although the hotel obviously makes a big deal of the Ralph Lauren decoration - this is past its best and looks a bit faded now. This fairly sums up the whole hotel. The food is expensive and bland at the restaurant... more