The cleaning staff stole from me and the hotel was less than helpful when I reported it. They were able to see who had been in the room and although they said they were investigating they did nothing. Later in the trip 2 of my friends also had money and a purse stolen and again the hotel staff did nothing.... more

My partner and I stayed here for a business conference. The rooms have been renovated and modernized, which is nice, but the air conditioning is feeble in the rooms and non-existent in the corridors. Breakfast was very good (though expensive), but the catering for the functions was lousy. There was still considerable construction, and the noise level was high all... more

The room are breathtaking! So modern incl. a iPod docking station. The bathroom is en suite with a a larger open shower and a large bath. We could see the sea while taking a bath! The hotel is very stylish but still under renovation. The main pool was closed. The spa is still being build. This hotel will certianly be... more

The Eden Roc was a fabolous hotel! it was under slight renovation when we travelled but we didnt even notice it. The pools were always clean and the staff was excellent. We had an ocean view room and it was breathtaking. The rooms and the hotel are decorated stylishly. The food at the pool bar wasnt the best but there... more

The hotel was wonderful, the rooms were beautiful, the ocean view is aweasome, the decor is beathtaking, and the front desk associate went above and beyond to make sure our stay was awesome. As we entered the hotel the wonderful smell of flowers consumed the front lobby. My only sugguestion is if you have your car valet, make sure you... more

My wife and I decided on booking a last minute birthday trip to Miami. My 36th. This would be my first time and her 4th to the south beach area. I booked through a name your price site and got a great deal. Upon our crack of dawn arrival we were treated extremely well by the guys at valet and... more

Stayed at the beginning of October on business. The hotel was undergoing some generator repairs and was actually closed for a day just before we arrived. The driveway was torn up and cabs were dropping guests off on the road in front. Not a problem, however, as there was a horde of bellboys eager to grab bags and open doors.... more

Although I travel a lot I’ve never taken the time to write a review. However, This hotel was just out of the ordinary. We had an amazing experience. The staff were simply the nicest people I’ve ever encountered while traveling. From the valet, check-in counter, to housekeeping. The property was simply gorgeous. It was clean, modern, and best of all... more

We came to the Eden Roc for a long weekend beach getaway. The views from our hotel room were amazing, exactly what we expected from the hotel photos. There were many pools to choose from but our favorite was the adult pool area that overlooked the ocean. The food at the beach bar was excellent and we thoroughly enjoy all... more