Raykwon at the front desk was the most gracious, pleasant helpful hotel employee I have ever encountered. Received better service here than the 500 dollar a night hotels like the JW Marriott. If we called for ice or towels, someone was at our door inside FIVE minutes!!! It was clean comfortable and quiet. Will go back every time!!

We stayed here two nights and price was right. Very close to airport and has shuttle bus. Room was clean and spacious, but two double beds instead of two queens. Bathroom clean, but small. Staff very friendly. No free breakfast offering. Restaurant on top floor has fantastic view of city, but adjoins a nightclub with very loud Cuban music in... More

This hotel has one of the best locations in town for business travelers. You are at the corner of two streets that can take you anywhere you need to go. However, this is a very tricky place if you want to go for a run to get better acquainted with the surroundings. The streets are always busy and the immediate... More

I am a flight attendant so I have no choice where I stay. This hotel isn't bad. There is no free breakfast or anything in the morning. The rooms were ok, but my biggest issue with this place was the morning van. We were on a tight schedule and the can was suppose to leave at 7:30. We didn't pull... More

I appreciate the shuttle driver getting us to the airport in the morning. With that being said, I will never book a Holiday Inn again. I felt the room was not very clean. I felt dirty in there. It is definitely outdated and chintzy. I had a great view of all the garbage cans. It is obvious they are remodeling;... More

10-15 mins from the airport so convenient. I stayed here for business. Location convenient. For tourists this may not be the best hotel so suggest you look further a field. Good location if wanting one overnight stay before leaving from the airport. Staff very friendly and helpful. Did not eat in the hotel so cannot comment on the food. There... More

Good points, the hotel is very user friendly. Free shuttle, snacks on arrival, clean room had everything I needed barring a safe. Good tv channels. Has breakfast but didnt know about it so didnt have it. Good size lift and was always there when you needed it. People were partying in the pool early hours in the morning so i... More

You know that you are not off to a good start when you are waiting for the shuttle for 20 minutes, under hot and muggy air, you call the hotel and they tell you "the shuttle is leaving in 10 mins, will take 15 mins to get to you at the AA terminal" and like us, there were handful number... More

We stayed in hotel I night April 20th pre cruise the hotel was booked as a package deal 4 months earlier sold as a luxury miami hotel. We have stayed in many holiday inns before. When we arrived late Saturday after delayed flight and missed connection we were told the room we had been allocated had a party going on... More