We just spent 2 weeks at the beautiful Naples Bay Resort in Naples Florida..what a majestic hotel..our 1 bedroom suite was the equivalent of a condo..lovely mediterranean decor, separate bedroom with king bed, 2 flat screen TV's, full kitchen with micro & dishwasher, stackable washer & dryer, dining & living room area, lovely large balcony with plenty of outdoor furniture...
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Second time staying at Naples Bay Resort, this time in a 2 bedroom suite. Very comfortable for 2 couples --- nice balcony, view of harbour etc. It is a smaller property so you get to know the staff and they are very accommodating. I booked with Roxanne who is exceptional -- and again in person each day we were there...
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Dear Britta01,
Thank you for your repeat patronage. We appreciate your feedback. I will definitely pass on your kind comments to Roxanne at the Front Desk. We concentrate very hard on training our staff to be the difference in every guests stay. Thank you for the recognition. We hope you will come back for a third visit very soon.
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Naples Bay Resort has what you need....someone to bring your bag to the room, someone to valet your car, an excellent restaurant on the property where you can dine or order something 'to go'. I did use the Spa and found the pools area to be well equipped as well as landscapped. The room was as large as a condo...
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Dear 15Cam,
Thank you so much for your excellent rating. We pride ourselves on giving the customer exactly what they want. We were delighted we met all of your needs. Thank you for the kind words about our Concierge. Please come back and visit us again
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Positives: Beautiful, spacious rooms; our room overlooked marina; nice property (reminiscent of some of the nicer Mexican resorts), CLEAN, 1/4 mi walk to riverfront restaurants, 3/4 mile walk to downtown 5th Avenue area of Naples, comments of other guests were very favorable about Bonefish Grill on site (we did not try it), food not bad at Grill near spa and...
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Dear 1Rahhalatun,
Thank you for both the positive and constructive comments. We were happy to read you enjoyed our spacious rooms, with beautiful Marina views. Please accept our apologizes for the issues you encountered with Housekeeping and the Front desk. You can rest assured your comments have been discussed and actions have been taken to correct the defaults. The distance...
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My first time at this hotel. Enjoyed it very much. Although on a main road, it was very quiet. Pleasant staff. Beware $20 resort fee extra. Limited TV channels and not Hi-Def either. Quality furniture and large shower and bathroom was nice. A few blocks from downtown.
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Dear PAQ,
Thank you for staying with Naples Bay Resort. We appreciate your feedback. In regards to our resort fee, we bundle several of the typical charged services into one convenient fee, so your stay can be more seamless. Our resort fee includes: complimentary valet parking, shuttle to the beach and club, rent free beach chairs, beach umbrellas, access to...
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My husband and I just returned from a long weekend to Naples and have again stayed at the Naples Bay Resort. We have tried a few other hotels in the area but they didn't compare to the Naples Bay Resort. The staff is friendly, courteous and very accommodating. We have stayed in the King Suite on a previous visit which...
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Dear Ann925,
Thank you so much for your glowing "recommend without hesitation" comments. We appreciate you noticing how friendly, courteous and accommodating the staff treated you. We are very proud of our staff and their commitment to making a difference in each and every guests stay. We look forward to your quick return.
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We returned to Naples Bay Resort as we enjoyed it so much in January 2011. Last year we got a free upgrade and, therefore, we paid about $100 more a night for the same accommodations this year. We didn't mind as we had such a great experience. It was still very nice but there were little things that the resort...
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Reviewed 18 January 2011
Dear Chingala,
We truly appreciate your repeat patronage and were pleased that you had an overall great experience. Please forgive us for the experiences you encountered with your in-room amenities and housekeeping. You can rest assured steps have been taken to immediately correct the shortfalls. We thank you for your feedback and hope to see you back again next year.
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Clean, large rooms, friendly, incredible views of the marina. Very nice restaurant and walking distance to downtown.
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Dear nbwaterfront,
Thank you for your excellent ratings of our resort. We put an extremely high value on friendliness and cleanliness, thank you for noticing. We also want to thank you for pointing out how close we are to the historic 5th Avenue restaurant and shopping district. It is definitely within walking distance or many of our guests use our...
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Four of us stayed in a two bedroomed cottage. The cottage was furnished and equipped to a very high standard. There were at least 3 swimming pool areas within the hotel/cottages complex, the best pool being located within the cottages. We loved the fact you could escape from children and noise at the adults only section of the pool. It...
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Dear rowtietowers,
Thank you for your positive feedback. It is nice to see you took advantage of our adult pool. The designed separation is perfect for both couples and families. We appreciate your nice comments about the helpful and friendly staff. Thank you for your excellent recommendation of our resort. We look forward to your next visit.
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While my wife and I only stayed for two days at naples Bay Resort,it was avery relaxing break between a hectic week in Miami,and heading for an even more hectic ten days in Orlando.We had a one bedroom suite,which was very spacious with a great kitchen area,and a nice little balcony overlooking the marina.We arrived very early,and our luggage was...
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Dear WindsorP,
We were delighted to read you had a relaxing stay. (This is what we are all about) Thank you for mentioning the politeness and helpfulness of our staff. We train very hard to make a difference. It is gratifying to see it come through in your excellent comments. Thank you for your feedback and please visit us again.
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