LaPlaya is fabulous- beautiful facilities, gorgeous rooms, wonderful beach and pools! A luxury spot with an intimate feel. The entire staff has elevated hospitality to a fine art. Can't wait for a chance to go back!
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My Ocean Front Room with a View has a few issues.
First, The beautiful sound of the ocean and its serenity during my entire stay has been drowned out by the constant clanging of the silverware and noises from the restaurant below,
and all the people and children from the beach having a great time.It seems to be amplified from...
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Thank you for your review and repeat stay at LaPlaya. I'm sorry that your experience was not consistent with what many of our guests have come to enjoy. We certainly do not like to see this level of frustration with any of our guests. After speaking with some of my manager's here, they discussed our attempts to resolve your concerns,...
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My initial stay was for a business meeting and these facilities were great. I exteneded my stay since i was so impressed with the resort. The resort is beautifuuly decorated, the rooms are clean & spacious, the location is fabulous - right on the beach. Can't say enough good things - most impressive was the service. i would highly recommend...
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Thank you for your visit to Laplaya and for sharing your experience! It's a pleasure to read any positive review, yet even more so to read one that highlights the great service our of staff. We're glad that you were able to stay a few extra days after the meeting to relax on the beach -- and hope to welcome...
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We stayed at LaPlaya for a week in December, over the Christmas break.
Our first impressions were really good - the valet service was incredibly efficient and check-in was equally good. We had a room in the beach house, with a stunning view out to the beach, and it was a good size, with two lovely comfortable beds. The only...
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Thank you for your detailed and gracious review of LaPlaya!
Our team makes service to our guests a priority, and reviews such as yours are so important in helping us build upon that service culture. We are delighted that you were able to enjoy the many things that LaPlaya has to offer, whether sitting in our beach chair lounging the...
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Staff is so friendly! A slice of heavy, love the spa and fire pit!
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Straight to the point! Our beachside fire pit and Spa Terra will both await your next visit!
Thank you for your support,
Chris Grossman
Rooms Manager
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My experience was Grand. Best part was no matter where you are people are smiling and saying good morning, good evening, can I help you with anything. I love that! Outstandng customer service.
No question about it the beach is fabulous, sunsets are awesome and evenings by the fire are warm and cozy.
Can't wait to go back.
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We just love that review title! On behalf of our entire team, thank you for choosing our resort for your recent vacation. We're always happy to be of service -- and hope to again provide you with a relaxing stay on your next visit to Naples.
Kind Regards,
Chris Grossman
Rooms Manager
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After a wonderful long weekend at La Playa one winter, it has become a trip that I look forward to making every year. The hotel, pool, & and beach are amazing, but my favorite is being greeted each year like a returning friend. The service and the food are always great. I can't say enough good things about La Playa!
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Thank you for your positive review of LaPlaya! We really appreciate your support over the years and will continue to work diligently to make each visit as memorable as the last.
And thank you for recognizing our staff for their hospitality. We too feel that they are our greatest asset.
We look forward to seeing you again next year!
Kind...
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This is my fourth trip to La Playa Beach & Golf Resort in Naples Florida.
It's a girls weekend that takes place the same time every year. No matter what the weather is like, or the size of the group, we have an AMAZING time !!!!!!!!!!!!!!!!!!!! It's all because of La Playa and it's staff.
The pools are beautiful, the...
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Thank you for once again spending your girl’s weekend at LaPlaya. It’s great to see you return year after year, and always nice to receive praise regarding our associates. We do indeed have a veteran staff, many who have been with us for many years. We know it’s nice to come back to a property and see familiar faces –...
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We live in London and enjoy our share of winter sun. This is our second visit to Laplaya and it did not disappoint.
When we first checked in we were not happy with the location of our room, which was opposite an elevator. We returned to the front desk to investigate whether another room would become available after housekeeping. The...
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Thank you for choosing LaPlaya once again for your winter vacation! Additionally, we appreciate you taking the time to share such a very thorough review of your recent visit to our boutique resort. We’re happy to see that we once again provided you with an enjoyable visit. Robert Masi and our team of hospitality professionals know how important vacation time...
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We were there for 4 nights , 1/11 - 1/14 and from check in to check out it was smooth sailing. We loved everything about this wonderful resort hotel. I had stayed there in 1989, for a family reunion and was so happy to see that the name of the hotel looked the same on the top tower as we...
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First and foremost, thank you for choosing LaPlaya for your January vacation and for sharing your experience via TripAdvisor. I’m sure that a lot has changed since your last visit in 1989, but it’s great to see that our professional, friendly service staff continues to impress. Jenny at the Tiki Bar, Chris in Baleen, and Maria at the Front Desk...
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341 Reviews
448 Reviews
341 Reviews
