The Waldorf Astoria in Naples was brilliant. The best thing about the resort simply has to be it's staff - from management, front desk staff, cleaners, and the concierge we received the same great service and always with a friendly smile. The bar staff were also excellent. The rooms were also great, and very generously sized. I couldn't fault their... More

The best part of this hotel is its location, other than that, I was not impressed. With the name like "Waldorf Astoria", I expected attention to detail and a very upscale resort. The hotel was clean, the beach was beautiful (nice little walk or convenient tram), and the pools were nice, it just lacked that special feeling. Some of the... More

From the valet to the front desk to concierge to waiting staff I was impressed by the hotel staff who all seemed well trained, friendly and genuine. The hotel lobby is spacious and bright. The rooms are large and comfortable. Pool area is well maintained and has enough space that it didn`t feel busy. It`s a long walk from the... More

I went here on a family vacation. 1st they don't tell you it is a business hotel. it might as well have been located near the airport and not the beach since they don't care about their leisure guests, only their business groups. Then my wife got food poisioning and was sick the whole trip. They also had a sewer... More

I attended a conference at this Hotel last weekend. Word buzzed around that several attending another conference had become ill from tainted food at a breakfast buffet, but no word or warning was received from Hotel Management. Hours after arriving home, I, and several other members of our group, became riotously ill with terrible food-poisoning-like symptoms. The next two days... More

Nice Property, Courteous Service, Long Walk to The Beach I happened to be speaking at a conference in Naples, Florida and had the pleasure of staying at the Naples Grande for a couple of nights. The property is well-maintained. The rooms aren't anything special outfitted with the regular amenities. I would say that having a little deck off the room... More

Stayed here one night for a wedding that was in town! Very pleased with the room, very clean and nice. Price was comparable to the common hotel chains so we decided to spring for the fancier hotel and we were extremely pleased! It was a romantic getaway for the evening:) More

I just returned from a stay at the Waldorf Astoria in Naples, where the hotel experienced a severe outbreak of the noro virus over the weekend. I understand they did call in the local health officials to contain the outbreak but I saw no signs of the staff helping people who were afflicted with the virus. After my own bout... More

We are still staying at the hotel because my husband is still too sick to move. I have been sick the past two days. The hotel did not tell anyone that there is a virus outbreak here. There are no hand sanitizing stations anywhere or notices of any kind. The only sign is that the wait staff are wearing plastic... More