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Holiday Inn Hotel & Suites - Ocala Conference Center

3.0 of 5
3600 SW 38th Avenue, Ocala, FL 34474
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Holiday Inn Hotel & Suites - Ocala Conference Center
Ranked #8 of 36 hotels in Ocala
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153 reviews from our community

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Date Rating
Oakland, California
Top Contributor
76 reviews 76 reviews
63 hotel reviews
Reviews in 54 cities Reviews in 54 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 6 May 2013

We enjoyed the friendly staff here.  The people are the only reason we would come back.  Everyone was so nice!  The front desk gives out a nice little "welcome" box with cookies and water upon arrival. As for the accommodations, there are some areas needing attention.  The room carpets are dark brown and appear to hide a lot of dirt.... More

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GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review
7 May 2013

It brings us great delight that we were able to serve you well. Thank you for sharing to us your wonderful feedback. We especially appreciate that you took notice of the dedication our staff members put into making the stay of our valued guests pleasant at all times. It is our aim to continually seek excellence and we couldn’t thank... More

Arlington VA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 April 2013

We were here on a visit for five days to see my father-in-law in the hospital. We arrived at the hotel without a reservation on a Wednesday night. The two young ladies at the front desk were extremely friendly, and warm. The lobby area is nice, with an inviting, fresh smell and was relaxing. There is a large seating area... More

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GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review
22 April 2013

Knowing that we have served you well brings us great joy. Thank you for sharing to us your entire hotel experience. We indeed make it a point to always attend to the needs of our guests to the best of our abilities to give them a pleasant experience to remember. The very positive feedback you gave us regarding our hotel... More

Cortland, Ohio, United States
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
4 of 5 stars Reviewed 6 April 2013 via mobile

Our family stayed at this Holiday Inn on our recent visit with Ocala family. While we were met with beautiful facilities, we quickly found some oddities. Our first night was almost sleepless as the air conditioning unit sounded like a truck engine running every time it turned on throughout the night. Our queen suite was only supplied with three sets... More

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GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review
9 April 2013

Your insightful feedback regarding your hotel experience is very much appreciated by us. Thank you for making the effort to bring your concerns to our attention. We however apologize if you found your stay uncomfortable; rest assured that the issue regarding our hotel room facilities and the lack of towels as well as the cleanliness will be taken into great... More

Franklin, North Carolina
2 reviews
5 of 5 stars Reviewed 30 March 2013

I decided to give this Hotel another try since I have to admit it's truly the nicest looking HI I have ever seen. The beds are amazing, so I brought my family back and decided to give it another try. I will admit it took several weeks of phone calls and the review to get my situation resolved last time... More

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GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review
31 March 2013

We certainly appreciate the loyalty of our customers, and it gives us much joy to know that we were able to give you a pleasant experience while staying with us. Thank you for inspiring us to work harder in giving our valued guests the best service they deserve. It is our goal to make your stay a memorable one. We... More

North Wilkesboro, North Carolina
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 14 March 2013

This hotel is far more than the normal Holiday Inn. When you walk in the front door you are greated by the front desk. The lobby is just amazing, with an Asian touch. I can't explain it in words to do it justice. I spend about 100 nights a year in hotels, and this place is possibly the nicest one... More

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GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review
15 March 2013

We sincerely appreciate the time you took to write us your wonderful feedback. We are more than happy to know that we have made your experience a comfortable one. The positive remarks pertaining to our hotel staff services and amenities has greatly motivated us to do so much more for our valued guests to deliver the best service they deserve.... More

Medford, Massachusetts, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 10 March 2013

Shortly after a major snowstorm in New England, I had spent half the day shoveling, so after my long trip to Florida, I was eager to try the indoor hot tub, provided by the hotel. Much to my dismay, the hot tub was unavailable, due to a reconstruction issue. Seeing the disappointment in my face, the front dest manager offered... More

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GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review
11 March 2013

Thank you for sharing to us your very detailed feedback. It gives us great joy to hear that you have enjoyed your stay with us, and has even expressed a desire to visit us again. We apologize for the maintenance issues, rest assured that we will deliver a far better service the next time you stay with us. We appreciate... More

Ocala, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 10 March 2013

Stayed for a night and never had to leave the building. 6th floor room so even the restaurant was just down the hall. Excellent in-hotel restaurant and very nice lobby/entrance. Would've liked a clock/radio with an iPod connection so I could have music options and would def like a bar of soap for both the sink/shower, but other than that... More

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See 2 more reviews by skip h for Ocala
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review
11 March 2013

We appreciate the time you took to write us your feedback. It brings us great joy to know that you had a pleasant experience while staying with us. We aim to give you a far better experience and address the minor concerns that you raised should you choose to stay with us again soon. We look forward to be of... More

Loganville, Georgia
Top Contributor
73 reviews 73 reviews
57 hotel reviews
Reviews in 48 cities Reviews in 48 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 27 February 2013

The hotel is a modern asian decor and convenient to I-75,shopping and restaurants. The staff is helpful and friendly. The bed was comforable and the room was large with a microwave, mini refrig, wet bar, and plenty of cabinets with a few paper goods for convenience. The separate living room has a sofa bed, dresser and TV - it's like... More

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See 2 more reviews by DeeDee134 for Ocala
GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review
3 March 2013

Dear Guest, Thank you for sharing this detailed and wonderful feedback. Our customer voice is a lot important to us. We learn from our customers and we always strive hard to provide impeccable service and great accommodation. We admit that we have opportunities to improve and we are happy that you have brought this up to our attention. This will... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 February 2013

This hotel is beautiful! The ambiance is fantastic- perfect location and amazing beds! They have THE most comfortable beds ever! I was completely impressed with the service! I would recommend this hotel to anyone visiting Ocala!

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GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review
1 March 2013

Dear Guest, We are so flattered with your feedback. It is such a great feeling for you had a wonderful stay at Holiday Inn and Suites. Our perfect location, comfortable beds and great customer service staff are our best assets. We assure you that we will always provide you services like no other hotels hotels can offer. Thank you also... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 February 2013

As expected the bed was great , however the "fitness room" was a joke. To start with its a tiny room, but the equipment was cheap and two out of three machines were not working properly. They did provide water and cookies on arrival and the room itself was nice and clean. The internet was also very fast. The only... More

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GMOcala, Guest Relations Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review
1 March 2013

Dear Guest, We appreciate your time in writing us your feedback. We apologize for some inconveniences that you have experienced. We always make sure that we provide our customers a comfortable stay and accessible location. This feedback serves as a tool for us to further improve our services for us to better serve in the future. Thank you. More

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Additional Information about Holiday Inn Hotel & Suites - Ocala Conference Center

Also Known As:
Holiday Inn Hotel & Suites - Ocala Ocala
Holiday Inn Hotel & Suites - Ocala
Holiday Inn Hotel And Suites - Ocala Conference Center
Holiday Inn Ocala
Ocala Holiday Inn
Holiday Inn Hotel Ocala
Holiday Inn Hotel & Suites - Ocala Conference Center Florida
Address: 3600 SW 38th Avenue, Ocala, FL 34474
Phone Number:
Region: United States > Florida > Central Florida > Ocala
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Ocala
#3 Onsen Hotels in Ocala
#8 Business Hotels in Ocala
#13 Family Hotels in Ocala
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the most incredible Holiday Inn & Suites in Florida! Our 6-story atrium lobby hotel is packed with amenities and features seldom found at any hotel. With Tempur-pedic beds in every room and a world class style your stay in Ocala is sure to be the best possible. Make sure to dine at one of our two restaurants or bars, including SKY ASIAN FUSION, winner of the 2010, 2011 and 2012 Golden Spoon Award. ... more   less 
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