Just finished an 11 night stay at the hotel. The room was clean and the beds were comfotable. When we made the reservation 6 months ago we requested a king size bed, when we arrived we were allocated a twin rooms and they refused to move us saying they had no alternatives which is very strange and frustrating as we... More

Close to Universal. Pool-Restaurant and Deli....great for family vacation. (However this "review box is stupid making it mandatory to type in 200 characters. Hotel was great but this TripAdvisor review should remove it's "the review must have 200 characters minimum" Really?

I come to this hotel over and over whenever I visit Universal Studios/Islands of Adventure and I am never disappointed. I never have any problems with my room or with anybody. The only suggestion I have is lowering or removing the daily parking fee. I pay quite a bit for the room as it is so the parking should be... More

This review is a little late but I wanted to let everyone know what a great hotel this is. We stayed her after a cruise for 3 days in December. We were given warm chocolate chip cookies upon arrival and upgraded to a Universal view! You could see the roller coasters from our window. The hotel was very clean and... More

Got back last week from a two week stay at this hotel. Its in a great location right across the road from universal .. there is a Walgreens next to it as well as a fuel station. Will definitely stay there again - the staff were lovely & very helpful and the room attendants were really nice! the only thing... More

I had a great time at Universal Studios and part of the reason was the hotel we stayed at. Located conveniently just across the street from the Park's Entrance, it allowed me and my boyfriend to just come and go as we pleased. We took a taxi one night and it was $5 (flat rate for a cab) and the... More

Definitely if you're used to double trees this would be a lifetime experience. It's more to a days inn or comfort inn than a Hilton affiliated. Crowded with tourists , noisy, and rooms are terrible. Terrible indeed. Try any Hampton around and it will be much better than this.

Really good staff! Very helpful staff! Any problems they fixed right away. Very helpful with finding things near by. Helpful with restrunts and stores. They gave really good info on the parks. the ones to go to and ones not to.

My first room was clean..until I got up to go to the bathroom in the middle of the night. There was a flurry of activity as bugs scurried to hide. The air conditioner was also very noisy. I reported the problem very early the next morning. The staff were great and moved me to another room on a different floor.... More