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Loews Portofino Bay Hotel at Universal Orlando

5.0 of 5
5601 Universal Blvd., Orlando, FL 32819
Hotel amenities
Loews Portofino Bay Hotel at Universal Orlando
Ranked #91 of 328 hotels in Orlando
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1,611 reviews from our community

Traveller rating
    791
    453
    163
    113
    91
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Families
778
 
Couples
281
 
Solo
19
 
Business
140
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Charleston, South Carolina
2 reviews
5 of 5 stars Reviewed 20 May 2013 NEW

If you are visiting the Universal theme parks with your older (above 10 years old) kids, this is an ideal place to stay. Pricey? Yes. Worth it? Yes. We did not need to visit our car for 4 days. The water taxi shuttles you right over to/from the theme parks and Citywalk. The hotel service staff clearly takes pride in... More

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Tallahassee, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 19 May 2013 NEW

This hotel is more of a true "resort". While I was there I felt like I was in Italy in a small fishing village. The resort covers 53 acres adjacent to Universal Studios theme park. The Bellmen and valet personnel were kink and courteous The complex is so large, that on the first day I could not find my room... More

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Wauwatosa, Wisconsin
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Interesting hotel right in the heart of Universal Orlando. Very large Italian themed property with a large piazza and "harbor" betrween the two main wings of the hotel. Rooms were comfortable, clean and well maintained. Several choices for restaurants and drinks on the property. Restaurants and bars can be fairly expensive if you aren't paying attention, although not totally out... More

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See 5 more reviews by UWJJ for Orlando
Cincinnati, Ohio
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

My husband and I stayed a night at this hotel for a mid-week getaway. We had a garden view king room, obtained at the Florida resident rate. The room was very clean and spacious, the bathroom was huge and elegant, and the bed was very comfortable. Usually when I book a room with a "garden view" I expect a view... More

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LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review
21 May 2013

Thank you for your feedback. It is always a pleasure to hear that our guests experience a stay that is truly fantastic. We are delighted you enjoyed our spacious accommodations, and friendly team members, and cannot wait for the opportunity to welcome you back. More

Fort Myers, Florida
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

I mostly enjoyed this property but there were a few hitches. First the parking is a bit of a hike from the rooms when the daytime temps are above 85. Also, I had booked a King with a garden view several weeks ahead and the reservation went thru. But when I checked in they had upgraded me ( read no... More

Was this review helpful? Yes 1
See 5 more reviews by zwa7907 for Orlando
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review
21 May 2013

Thank you for your comments regarding your recent stay! We apologize for any confusion with your booking, but are happy to hear you were satisfied with your upgraded room and experience. When your travels bring you back to Central Florida, we hope to welcome you back to Universal Orlando Resorts again. More

Metamora
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

Our family stayed at the Portofino for a 3 night stay in May 2013. I had won a trip with free hotel through Universal so I can not speak on the price. We were upgraded to a VIP status room overlooking the boat harbor. Everything about our stay was wonderful. We did not eat at the hotel except for getting... More

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LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review
21 May 2013

Thank you for taking the time to comment. It certainly sounds like you were able to enjoy all that the resort has to offer. We are happy to hear that you had a wonderful stay with us and got to experience ‘La Dolce Vita’ – The Sweet Life! We hope to see you in the future. More

Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2013

I've been a few times and really like this hotel. The staff are friendly and there are many amenities. The restaurant facilities are fairly good with quite a few options. I didn't suffer as a veggie which I find a rarity in the States. The rooms are nicely sized as is the bathrooms. Islands of Adventure and Universal Studios are... More

Was this review helpful? Yes 2
See 2 more reviews by Anand_Hari for Orlando
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review
21 May 2013

We thank you and appreciate your comments! As a repeat guest, your continued enjoyment and satisfaction mean a great deal to us. We are pleased that your experience was a positive one and look forward to welcoming you back again soon! More

Adelaide, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 15 May 2013

My family stayed at this lovely hotel while visting Universal Studios. The attention to detail made us feel like we were staying in a lovely hotel in Portofino, Italy. The rooms were lovely and the restuarants were excellent. The kids absolutely loved the pool and waterslide. And catching a regular boat to Universal Studios was a relaxing and fun way... More

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LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review
21 May 2013

We are happy to hear that you enjoyed the beauty of our re-creation of the famed Mediterranean seaside resort village of Portofino, Italy. Like so many, you took full advantage of the many amenities the hotel offers like the complimentary water taxi to the Universal Orlando theme parks and City Walk. We look forward to seeing you in the future... More

Tabanac, Aquitaine, France
Top Contributor
101 reviews 101 reviews
32 hotel reviews
Reviews in 46 cities Reviews in 46 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 14 May 2013 via mobile

Not bad for a massive conference hotel, but I can't believe the reviews that feel that it is a "taste of Italy", just because it has a painted Portofino style facade, serves pizza, plays Italian musac and has some water. It is NOTHING like Italy, though I must admit that the service is much better here. Unfortunately it serves American... More

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See 2 more reviews by LesH211 for Orlando
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 13 May 2013 via mobile

First time here. Usually go to Disney but needed a break. CONS you get a cheap paper ticket for everything. My wife and I got 7 different park tickets from the hotels kiosk when we checked in. Club level service was good but the Grand Floridian and Animal Kingdom Resort offer more snacks and a better variety. PROS. This is... More

Was this review helpful? Yes 1
See 4 more reviews by Mike T for Orlando
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Hotel Summarization (Beta)

What travellers say

  • Express pass(106)
  • Harry Potter(88)
  • Very nice(56)
  • Theme park(51)
  • Hard Rock(49)
  • Beach pool(46)
  • Club level(34)
  • Mama Della(28)
  • West wing(26)
  • Royal pacific(21)

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Orlando
#29 Luxury Hotels in Orlando
#36 Business Hotels in Orlando
#77 Family Hotels in Orlando
Price Range: £££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Celebrate la dolce vita — the sweet life — at Loews Portofino Bay Hotel at Universal Orlando®. Located at Universal Orlando® Resort, this luxurious hotel re-creates the charm and romance of the famed seaside village of Portofino, Italy, right down to the cobblestone streets and outdoor cafes. Hotel guests enjoy spacious guest rooms featuring authentic Italian furnishings, impeccable and attentive service, an opulent spa, three themed swimming pools and exceptional dining. Hotel guests also enjoy an exclusive package of theme park benefits, including: * Early Park Admission† to The Wizarding World of Harry Potter™, one hour before the theme park opens (valid theme park admission required)* Universal Express ride access* to skip the regular lines throughout both theme parks - a FREE benefit worth up to $87 per person, per day (valid theme park admission required)* Complimentary water taxis or shuttle buses to make getting around the resort fast and easy so you can make the most of your time * And more. ... more   less 
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Also Known As:
Loews Portofino Bay Resort
Portofino Bay Hotel
Portofino Orlando
Portofino Bay Hotel Orlando
Portofino Bay
Loews Portofino Bay Hotel At Universal Orlando Florida

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Loews Portofino Bay Hotel at Universal Orlando
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