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Hard Rock Hotel at Universal Orlando

5.0 of 5
5800 Universal Blvd, Orlando, FL 32819
Hotel amenities
Hard Rock Hotel at Universal Orlando
Ranked #34 of 328 hotels in Orlando
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2,270 reviews from our community

Traveller rating
    1,181
    693
    217
    120
    59
See reviews for
Families
1319
 
Couples
300
 
Solo
14
 
Business
70
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London
1 review
5 of 5 stars Reviewed 24 May 2013 NEW

Just returned from a 6 day trip to Universal Resort. Stayed at Hard Rock Hotel. The Hotel was awesome, very lively, great music, lots to look at. Easy check-in, able to check in early, which was great after travelling all morning. Service was excellent. Rooms were clean, comfortable and quiet. Not too large, but big enough for family of 4.... More

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London, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

I stayed at the hotel for a week while attending a conference. Driving into the hotel, I loved the guitar water feature. Upon checking in - the staff were friendly but not very informative, I wasn't given that 'rock star' treatment that I was promised at reception desk The rooms are nice but again I expected something a bit more... More

Was this review helpful? Yes 1
Minneapolis
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

I stayed at this hotel when I was in town for a conference at the Orlando convention center. I am really glad I stayed at this hotel because it was definitely a fun place to be. The pool is awesome with plenty of chairs for lounging in the sun. It's kind of shallow, so dont' expect to do any real... More

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Sheffield
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We stayed at the Hard Rock for 2 weeks from the 3rd May 2013. Please do not believe any of the negative press of this hotel. We have stayed at various hotels ranging from 3 to 5 star and yes, whilst the rooms aren't luxury, they are the best we have stayed in Orlando and were very very comfortable for... More

Was this review helpful? Yes 2
edinburgh
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Just spent our 1st week of 2 at this great hotel. We opted to upgrade to the "club7" level. Well worth the extra, free food, drinks & snacks all day. [even alcohol at night & champagne cocktails for brekkie] Big Joe is the boss man in the club 7 lounge & what he doesn't know about the hotel & surrounding... More

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HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review
22 May 2013

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando! We are ecstatic about how much you loved your Club 7 experience and Joe is very appreciative of your kind words about him!! All of our staff work very hard for our guests and it is experiences like yours that are the reason... More

Rio de Janeiro, RJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 20 May 2013 NEW via mobile

The parking is quite expensive: 20/day! It should be free of charge. The breakfast is quite expensive also: almost 50/2persons. It shoud be included in room price. The Internet is free only in the common area.

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Oslo, Norway
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

The Hard Rock Hotel in Orlando is perfectly located for visiting the two Universal theme parks, in addition to the Universal CityWalk. The hotel is of course very nice and stylish; you find the typical Hard Rock morabilia style everywhere. The room, we had a standard one, was clean and practical; but nothing over the top. The pool area and... More

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See 2 more reviews by henris0n for Orlando
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

I have stayed at the Hard Rock just about 10 times. It's pricey, about 400 per night. However you can NOT beat the location. Just a short walk, 5, minutes, or the hotel offers a water taxi , right to the front gates of Universal Studios of Florida. City walk a fantastic tiny city of night clubs and restaurants is... More

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HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review
21 May 2013

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando! We are happy to hear that you enjoyed our fantastic amenities and unbeatable location!! Come see us next time you come to enjoy the theme parks! Rock On!! More

Long Island, NY
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 18 May 2013 NEW

We stayed at this hotel for the proximity to the parks; we booked an AAA package from the Universal web site, First off we were greeted quite abruptly and not even told or given a map of the resort. We found all the restaurants and water taxis on our own. The people who work there are professional but not very... More

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See 4 more reviews by Robby7 for Orlando
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review
21 May 2013

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando. Our goal is to provide exceptional service to all of our guests and we are afraid that we may have missed the mark with your experience. We would like the opportunity to discuss these issues with you further and can be easily reached... More

Orlando, Florida
1 review
5 of 5 stars Reviewed 17 May 2013

Was taken here for my birthday by my boyfriend for two nights, it was amazing! The Valet staff and check in staff were extremely friendly and helpful. Klotter at The Kitchen Restaurant was amazing, he heard it was my birthday and came out with a doughnut topped with ice cream and a candle and kept the mimosas comin! He was... More

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Hotel Summarization (Beta)

What travellers say

  • Harry Potter(185)
  • Express pass(173)
  • Pool area(140)
  • Club level(85)
  • Theme park(74)
  • Very nice(70)
  • Room key(47)
  • Well worth(34)
  • Short walk(32)
  • Royal pacific(28)

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotels in Orlando
#29 Family Hotels in Orlando
#61 Business Hotels in Orlando
Price Range: £££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Live like a rock 'n' roll superstar at the exciting Hard Rock Hotel at Universal Orlando® You’ll feel like rock 'n' roll royalty with impeccable accommodations, a wealth of recreation and personal service and attention fit for an "A-List" celebrity. The Hard Rock Hotel is lively, yet laid back. Classy, yet totally casual, with a sand beach pool that immerses you in sound, not just water; authentic rock 'n' roll memorabilia; the legendary Palm Restaurant and more. You don't have to be a rock star to stay at Hard Rock Hotel. But after just a few hours, you’ll definitely get used to living the lifestyle.Hotel guests also enjoy an exclusive package of theme park benefits, including:* Early Park Admission† to Islands of Adventure, one hour before the theme park opens (valid theme park admission required)* Universal Express ride access* to skip the regular lines throughout both theme parks - a FREE benefit worth up to $87 per person, per day (valid theme park admission required) * Complimentary water taxis or shuttle buses to make getting around the resort fast and easy so you can make the most of your time* And more. ... more   less 
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida

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Hard Rock Hotel at Universal Orlando
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