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Days Inn Florida Mall


Hotel class 2.0 of 5
9301 S. Orange Blossom Trail, Orlando, FL 32837
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Reviews you can trust

62% Do not recommend
2.5 of 5 stars 18 reviews
Excellent
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By trip type
All (18)
[ Date ] [ Rating ]
Nice
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4 of 5 stars
Tallahassee, Fl
2 Dec 2009 | Trip type: Family

This hotel is just going through some renovations, and so at first glance, it looks bad, but like the saying goes, don't judge a book by it's cover. The staff was very nice, and helpful for everything, including directions to local areas. The rooms were nice as well, and when we wanted a bolt on our door, just to feel... more

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3 of 5 stars
Fort Lauderdale
15 Sep 2009 | Trip type: Business, Solo travel

It is still under construction but not bad at all. My room was quite comfortable and clean. I have stayed in Days Inns before that were dumps and vowed never to stay again. This was a last minute deal as I had planned to stay at the Florida Hotel at the mall but could not get a smoking room. The... more

Awful
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1 of 5 stars
West Cork, Ireland
2 Sep 2009 | Trip type: Couples

We missed our flight home and this stinking hotel was recommended by the airline. The first room smelled of smoke. The maid saw us going in and directed us to another room. That was only marginally better. We were told the bar was open, but when we got there, it was closed and the barman was preparing to go home.... more

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1 of 5 stars
Crystal Lake IL
21 Jun 2009 | Trip type: Business, Solo travel

It was dirty. There was no continental breakfast as advertised when booked. Gave me a voucher for a biscuit and coffee from the Burger king across the major road. Burger king was out of the biscuit first day I tried to use it. Not worth the aggravation. I bought my own cleaning supplies as the room was just gross. The... more

Management response from
Madelyn Santiago, Director of Sales & Marketing

Dear Guest, We have gone extensive remodeling to our facilities as well as our guest rooms. Unfortunately during construction challenges may arise unexpectedly and of course the obvious appearance of materials and supplies on property. It is our utmost priority that all guest expectations are met and exceeded. However, these challenges cannot be met if none are reported. It is...

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1 of 5 stars
new york
8 May 2009 | Trip type: Couples

the fat woman at the front desk was very rude and made our 3 day 15th anaversary getaway unpleasant. (we waited all year) the manager wasnt very nice either. we prebooked and were unable to leave. maids acted weird. uncomfortable. more

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4 of 5 stars
Springdale, Arkansas
5 May 2009 | Trip type: Friends getaway

Read some of the negative views on this property but kept an open mind. Was pleasantly surprised. Got a renovated room similar to the people that reviewed right below this review, nice new carpet, new countertops, clean bathroom, new bed covers and armoire, etc. It was not a five-star room by any means, but for a Days Inn, this was... more

Management response from
Madelyn Santiago, Director of Sales & Marketing

Thank you so much for responding on behalf of the hotel. We strive to bring excellent customer service as well as providing a value for all our guests. We are continually receiving and reviewing all our customer feedbacks and re-evaluating some of our services and amenities. It is with feedback like yours that we can continue to improve the quality...

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4 of 5 stars
Skelmersdale
21 Jan 2009 | Trip type: Friends getaway
1
person found this review helpful

I booked this hotel blind through booking.com as I needed a place to stay for the first night on a fly/drive holiday. I then found the reviews on this site which, to be frank made me very anxious. I was pleasantly surprised to find the hotel was actually rather nice. It is indeed 10 minutes away from Orlando International which... more

Management response from
daysinnsales, Director of Sales & Marketing

Thank you for your kind comments! We are glad you enjoyed your visit to our hotel. Our staff is excited to showcase our new "look". We look forward to welcoming you back again soon!

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3 of 5 stars
San Juan P.R
28 Aug 2008 | Trip type: Friends getaway

I book for 2 nigth ,they have a wonderful BKF by the lobby area.My stay was really good,the staff in Front Desk was very helpful and the HKS Dept.was excellent.My room like other hotel normal the cleaness of my room was very good ,smell good and bathroom clean,my room was made every day.Oh and they under renovation of the rooms... more

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1 of 5 stars
Ohio
3 Jul 2008 | Trip type: Family

We checked in after a long day at Sea World to find a disgusting room. The bathroom floor look like it had never been cleaned. The Safe had been removed which left holes in the wall along with where they had painted around it. What topped it off was there was something on the comforter (it was obviously never washed).... more

Management response from
daysinnsales, Director of Sales & Marketing

I apologize that our hotel did not meet your expectations. The Days Inn Orlando, Florida Mall has transitioned into new management as well as an extensive renovation. Our number one priority is customer satisfaction. We appreciate your feedback and have undergone great lengths on training and quality of our hotel and our employees. Again, I apologize for the inconvenience during...

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2 of 5 stars
West Virginia
4 May 2008 | Trip type: Business, Solo travel

Booked thru Days Inn own Trip Rewards program. The photos on that web site must have been taken when the motel was built. Check in was horrible, they could not understand that I could not open the door to the room they assigned me because it was stuck. Maintence man finally came and understood the problem and had to walk... more

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Days Inn Florida Mall Also Known As

  • Days Inn Orlando
Address: 9301 S. Orange Blossom Trail, Orlando, FL 32837