I would highly recommed this hotel! Check in was fast easy and smooth. The rooms were large comfy well equipped and clean. I had no issue about towels once we ran out we call front desk and bam they deliver right away! I had a 2 br overlooking the 1st pool area. Pool area was awesome and kid friendly. Staff... more

i dont know what the people who have written bad reviews were expecting, but we have just come back from 2 weeks at the cypress palms and were over the moon. Everything was clean, tidy, well equipped etc. Easily a four star hotel. The apartment was spacious and sound proofed, we couldnt hear anyone else above, below or to the... more

We were with three other couples. Each two couples shared a two bedroom  on the fifth level. The large livingroom and kitchen/dining area was fully stocked with all the necessary appliances, dishes, cooking utensils, pots & pans, coasters and small containers of cleaning products. It was great for each couple to have their own bathroom, television in the room, lots... more

stayed here for week in april. The accomodation was nice enough with everything we needed. The accomodation is fairly large, we stayed in a two bedroom apartment. The staff were very friendly. The pools were nice but could get very busy. There are a few bbqs around the site which staff members have to ignite for you. The gym is... more

When our family was checking out of this hotel everyone was asking for "COMMENT CARDS" WHICH THEY ADVISE US THE HOTEL DOES NOT HAVE ANY. THEY DON'T CARE!!!!! We had staff members of the hotel just walk into the room with out knocking "JUST WALK IN". Room was okay but some many items where not clean or broken (washer/coffee maker/... more

We traded our timeshare for a week here and we were somewhat apprehensive from the reviews on this site. But it looked to us like the resort had been sold (from Fairfield to Wyndham?) and they are in the process of updating it. We liked the roominess of our 2 bedroom unit and the grounds were well kept. Also liked... more

Having read some of the previous reviews we booked with some trepidation. On arrival Jason was polite, helpful & efficient. Apartment was ready for us on arrival, clean, well equiped & spacious. We asked for additional items (Kettle/Cot/High Chair) which all arrived promptly following our request. The living room had Flat TV & DVD player with MP3 input point. The... more

Our family will never stay at this hotel again. The communication was the worst our family has ever seen. The management staff will not take responsiblilty for thier mistakes. Our family changed our plans because of car problems we needed up staying an additional 2 nights. I confirmed with Wyndham with 3 employees that our family did not need to... more

We stayed in a 2 bedroom ground floor in 2004, although the outside walkways needed attention our overall stay was pleasant. we had some "critter" visits to our patio an armadillo(each morning), a squirrel, and a raccoon at night, all were small and our teenage girls were entertained. we respected their distance though... The next time in 2006 was not... more