We stayed at the Crowne Palace Universal for 5 nights on our Universal/ SeaWorld trip this year. Overall this hotel met my expectations, staff was helpful and friendly, rooms were clean, they had a really nice pool that was opened late (11pm) and this hotel was located in a safe area well populated with restaurants, major fast food chains and... more

Stayed here for 14 nites with my husband and two children aged 5 and 9. Had mixed feelings after reading some of the reviews and didnt know what to expect but I didnt need to have been so worried. Everything was perfect. Lovely hotel. The location was very central to everything. The hotel was very clean and tidy and presented... more

Stayed here from May 26-june 6th with my girlfriend.Booked through Tour America in Dublin for a very decent price . We were on the 3rd floor and had a room overlooking the car park but i wasnt there for the view so didnt mind at all. The rooms(aswell as the rest of the hotel) are extremely clean. The housekeeping were... more

Myself and my husband returned to the Crowne Plaza Universal this year after a great stay last year. We were celebrating our one year wedding anniversary which we mentioned at time of booking and received a complimentary upgrade to one of their suites overlooking their pool. After check-in, we also rceived a complimentary plate with selection of fruit and cheese.... more

We have just returned from 2 weeks at Crowne Plaza,the minute you stepped in the door every member off staff were so helpful & friendly,nothing was a problem for them.Every part off the hotel is kept spotless,lovely big bedrooms .It has a fitness centre,beautiful heated outdoor swimming pool with a whirlpool.It is close to Universal Studios & Wet n Wild.It... more

Stayed here on a PC reward night and received (as platinum) an upgrade to executive floor - this gives you access to the lounge with free breakfast and free simple evening snack and free standard drinks. Hotel has a nice design, very friendly and helpfull staff, pleasant rooms. Restaurant did not seem attractive, but some nice options are near by.... more

We stayed here for our first 3 nights in Orlando and thougt it was a wonderful introduction to life on International Drive. The rooms were very clean and modern and perfect for our party of 4 in 2 double beds. We had trouble with our luggage on the flight over and had our stroller delivered over-night by Delta. The hotel... more

We stayed at this hotel May 21-26,2009. The hotel staff were very friendly and helpful. Our room was exceptionally clean, and the housekeeping staff very efficient. The bed was very comfortable. The pool was well maintained, with warm water temperature. The Tiki hut poolside bar service was good. The hotel restaurant had excellent service and food, with very attentive staff....... more

I purchased this hotel room via Hotwire at a discounted rate and was rather pleased with my stay. The hotel seemed to be much newer and cleaner than its competition on I-drive near Universal Studios. It had a nice fitness center and a great pool area and bar to lounge around. The room was extremely large as it had a... more