First you have to get past the $4.00 for a can of soda from the room, $18 to self-park per day, and $24 for a 1/2 hour 4-wheel bike rental, and spotty, expensive wi-fi. If you can do all that, and I did, this place is great. The rooms were large, luxurious and impecabbly clean. The service by the pool... More

We have stayed at the Ritz in Orlando many times in the past and seem to constantly encounter problems with service, which tends to be erratic and slow. Calling the front desk or housekeeping is a task since it takes quite a while for the phone to be picked up. When you do reach someone, you are told it will... More

I stayed here on a business trip in a suite; great room, beautiful locations. I would give this hotel between 4 and 5 if it weren't for the annoying service at the spa. Specifically, they have a nasty habit of saying, "would 20% service charge be ok?" This well-known aggressive sales tactic (anchoring you at a high rate) belongs at... More

Excellent service, nice rooms & bathrooms. Balconies on the rooms were a great add to enjoy the location, especially when stuck in meeting rooms all day. Only ate the conference food, but it was excellent quality. More

Attending a conference at the JW Marriott next door, I did some research online and found that the Ritz rooms were bigger and had balconies. The conference price was the same for both properties, so I treated myself to the Ritz. I have stayed at the JW before and it was very nice, but the Ritz is better. Front desk... More

I stayed here for several nights for a conference that was taking place at the Marriott next door and thought it was fabulous--the service and accommodations were both terrific. Unfortunately can't speak to the recreational facilities since I didn't have time to explore them, but it's a beautiful property. As others have mentioned, any 'extras' are unusually expensive compared with... More

Everything about this hotel was just perfect. Great food and service. Close enough to Disney without being on top of it.I would happily return here each time we visit Orlando More

Visited here in December 2011 and truly enjoyed the hotel and especially the Spa. The rooms were very well appointed and comfortable. The grounds of the property (both inside and out) were very well taken care of. But it was the Spa that was the real treat! One of the best spas I've been to. Very nice lounge areas including... More

I stayed here for a work conference. Its beautiful hotel and great service If you need a place to relax, I think this is a great place. They have great amenities and facilities. Since this hotel is connected to JW Marriott , its a nice walk from one hotel to another. They JW Marriott had a lazy river pool and... More