We arrived at Cypress Pointe and were somewhat confused about the weird layout of the property. It is sort of mingled in with other resorts. There was some construction going on but it never really botherd us. Check in was pretty quick but the staff seemed very unfriendly. They also make you feel very welcome by having you sign something... more

We really liked Cypress Pointe and yes I had read conflicting opinions - we had a 2 bedroomed and it was great - a nice kitchen area with dishwasher, washing machine & dryer, kids room had twin beds with bathroom and we had queen size bed [can't get used to my double again it seems tiny] with toilet/shoer room then... more

We stayed at Pelican Cay in phase 2 on the 3rd floor, in a 2 bedroom apartment. It looked really nice and big and we were delighted when we first saw the room. However our opinion soon changed after only spending a few hours there! First, I will point out that I realise everyones standards are different and will admit... more

We booked our stay through our timeshare, Diamond Resorts. We got there pretty late (3am). Not impressed at all with the person in charge behind the desk at the time. Could've been more friendly, especially after we told them that we will be arriving very late. Not exactly the type of attitude we were expecting. However, my annoyance quickly disappeared... more

Because of the mixed reviews I was petrified of what we'd get once we got to the resort. We ended up staying in Phase II on the 4th floor of Turtle Cay. There was some construction going on right next to the building, but no noise bothered us whatsoever as we were facing the pool. Check-in was pretty smooth. They... more

First off we got a great deal on Hotels.com (under $100), otherwise the rating would be lower. It's like rating a .99 cent hamburger... you can't expect it to taste like an $8 hamburger. The BAD: I booked via hotels.com and it took them 40 minutes to check me in after I had shown them every printed e-mail and booking... more

We stayed in a 2-bedroom/2-bath condo and loved it! We had plenty of room to relax, a washer/dryer, full kitchen so we could at least eat breakfast in the room, a nice balcony, and a jacuzzi tub in the master to relax in after long days at the parks. The kids were thrilled with the main pool that had the... more

Stayed here in May 06 and loved it, so booked again. Just returned from another 2 week stay here. Both times stayed in phase 1, in a 2 bed condo. very spacious and clean with 2 bathrooms, full kitchen with dishwasher, washing machine, dryer etc. Love the location as walking distance from restaurants/shops and only 5 minute drive from Downtown... more

We stayed at Cypress from 5/17-24, 2008, in a one-bedroom unit(which is simply a lockoff from the three BR configuration).We traded from our own timeshare into this one. The 1-BR units are very oddly configured, though spacious enough for two. The kitchen lacks a DW, and there is no washer or dryer- you'll need to use the coin one on... more