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Westgate Leisure Resorts Orlando


Westgate Leisure Resorts Orlando
6950 Villa de Costa Dr, Orlando, FL 32821
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Traveller Reviews

52% Recommend
3.0 of 5 stars 20 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
Kentucky
30 Jun 2009 | Trip type: Family

I had read the reviews on this site after our vacation was booked. We had stayed at other Westgate resorts and thought it would be fine. After reading the other reviews; I even contacted them; expressed my concerns and they assured me that the place had been redone. The room (building G room 1723) had a musty smell when we... more

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3 of 5 stars
dayton,ohio
23 Apr 2009 | Trip type: Family

I got this place via the AFVC for a great rate. Well when I got there it was 10 at night on a weekend. I had my AFVC letter with me that I am suppose to hand to them. I handed to this lady, whom may I add was very rude! She said she could not find my reservation anywhere,... more

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1 of 5 stars
vancouver
30 Mar 2009 | Trip type: Family
1/1 found this review helpful

The staffs don't clean the room properly. The service is really bad. I called the reception to ask for an extra quilt, and he said that the housekeeper is no longer there and that they won't bring it the next day. The staff are really rude too. They would hung up on you. This is the worst hotel I have... more

Management response from
Westgate Rentals, General Manager

The staff is available to provide amenities to guests whenever they need them. Our staff works diligently to provide excellent customer service and keep our suites exceptionally clean. They are often inspected to ensure that they maintain consistency. Any reported incidences of guest dissatisfaction is taken seriously and followed up with refresher training and or corrective action.

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1 of 5 stars
Edmotnon, Canada
3 Mar 2009 | Trip type: Family

We stayed at this resort Feb. 14-21, 2009. I was not impressed. It may have been economical and close to theme parks but that is the only thing it had going for it! There was hair in the bathtub, countertops and mirrors were not wiped. When you pulled the sheets back on the bed, dustbunnies underneath the bed multiplied. I... more

Management response from
Westgate Rentals, General Manager

Our staff works diligently to provide excellent customer service, as well as maintaining exceptionally clean suites. They are often inspected to ensure that they sustain consistency. All reported incidences of guest dissatisfaction are taken seriously and followed up with refresher training and or corrective action.

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4 of 5 stars
London, ON
4 Jan 2009 | Trip type: Family

Stayed for 2 nights. Great value for the money. 2 baths and 2 bedrooms with efficiency including a dishwasher. The hotel was very quiet and although we only slept there, we were quite happy with the accommodations. Close to SeaWorld and about 10 minutes from Disney Parks. Shopping is also very close by. We were able to check-in early as... more

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5 of 5 stars
york
3 Jan 2009 | Trip type: Family

we stayed here from 3rd dec till 27th loved it not many people stayed while we were there so was quiet rooms were lovely clean plenty of room there was everything you could want apart from no wi fi for the girls to use there lap tops over all really good ill stay again more

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5 of 5 stars
lk, df
30 Nov 2008 | Trip type: Family

This hotel was great. First it was big enough for a family, unlike a regular hotel. The room had 4 beds, a full kitchen, 3 closets, 2 bathrooms, and 3 televisions. The four beds included a full size sleeper sofa, a king size bed and two twin beds. The full kitchen had a double sided sink, dishwasher, full set of... more

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1 of 5 stars
St. Augstine, FL
16 Sep 2008 | Trip type: Family
0/1 found this review helpful

The first room they booked us in room 1531 was so full of mold the a/c could not work hard enough to get the dampness out of the room. Took me to look at 6 rooms before I was some what pleased. After returning home before the weeks stay was over with the worst head conjestion noticed I was mising... more

Management response from
Westgate Rentals, General Manager

The resort has an excellent lost and found policy. There are security guards on all shifts. All concerns about entry into a suite are established with electronic lock interrogations. A majority of the suites have had new air ducts installed (with the rest being completed by years end) to handle the humidity of the Florida weather.

Great value
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4 of 5 stars
Summerville, SC
7 Feb 2008 | Trip type: Family
1/1 found this review helpful

We had an excellent stay at the Westgate Leisure resort on Villa de Costa in Orlando, FL.. It was only 2 miles from SeaWorld, but in a quiet location. We had a two bedroom unit (I think they all are anyways)and the beds were very comfortable, the pillows too! FYI: One bedroom had a king sized bed and the other... more

Loved It!
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5 of 5 stars
Mississauga, Ontario
25 Sep 2007 | Trip type: Couples

September is quiet here at this resort. This was our third time here. Our stay was not in our usual spot. We were on the third floor in building E. Which was one bedroom. This was much nicer. They had renovated this section of the resort. Really nice job. We feel it was good value for the money, plus shopping... more

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Westgate Leisure Resorts Orlando Address

6950 Villa de Costa Dr, Orlando, FL 32821
Orlando hotels Westgate Leisure Resorts Orlando
3.0/5.0
20