This place is a true gem! Extremely helpful and friendly staff. Spotlessly clean rooms. Comfortable beds!! LARGE rooms! I can't say enough good things about this hotel. When we return to Orlando, this is the only place we will stay!! More

Great hotel. Friendly staff, great breakfast, huge rooms, big flat screen TV and great location. Have nothing negative to say about this hotel. More

Wife and I stayed at the hotel for a few days last week while I attended a conference. Hotel was nice. Rooms are VERY VERY large. The hotel was out of Kings so my wife and I had to stay in a 2 bed room, but I am telling you if you have little ones the 2 bed room with... More

Nice rooms, EXTREMELY helpful staff, and a really, really good breakfast. I got a good deal through Costco. Things to note are: this is a hotel, not a resort. There's an outdoor pool, and a standard exercise room, but nothing else to do, really. Also, it IS walking distance to the Universal parks, but it's a good 20-25 minutes from... More

We had a 3 night stay and greatly enjoyed the hotel. The room was spacious and having a fridge was good. Although many of previous reviews had mentioned negative comments none take away from this being great value. Free WiFi, parking and a great breakfast make this a very good place to stay. All the staff were unfailingly cheerful and... More

A friend and I stayed here in November during a trip to Disney/Universal and we really enjoyed our stay. All the staff were very friendly and helpful, willing to help and accomodate requests - following the high standards I expect with a Hyatt hotel. We made use of the small snack/coffee bar in the evenings, and enjoyed the continental breakfast.... More

Stayed here on a real estate - hunting trip to the Orlando region. Rooms are very nice and staff is extremely helpful. Will stay again on returning to region. Being close to Universal was a bonus! More

Walking distance to Universal and the nice city walk along the canal. Decent pool. Not too much great food nearby, but there is a Friday's next door if you are desperate. Rooms were clean and pretty big and I liked the area with the couch for watching TV. The beds are terrible, way too soft and no support. Bedspread seemed... More

I stayed at this hotel for 4 nights. The sofa couch was very helpful to sleep, in addition to the two double beds. Breakfast was great with lots of options. The staff seem to make a good effort to help out customers. They went out of the way for us to get us coffee even after the breakfast time was... More