When I first came to the front desk, the lady was very nice and courteous. She asked me whether I wanted a double bed or a king size bed, and other questions to make sure that I was getting the room and service that I need. When I first opened the door to my room I was in awe. The... More

Scary location in a rundown neighborhood. Old building. No restaurants in the vicinity. In-house restaurant did not serve supper. "Poolisde bar" was seedy. TV worked. Room clean. Little hot water in the shower.

Not really knowing what to expect, I really was pleasantly surprise to check in to a beautiful, well maintained, and friendly hotel. The couple at the front desk were very nice and helped me with directions and getting my berrings around town. The restaurant attached to the hotel called the Deli-Belly was really good and had a nice young lady... More

What a pleasant surprise at The Best Western - Orlando West hotel. The front desk service was understanding, professional, courteous, and efficient. The room was spectacular for the value...very spacious, quiet, and the bed was very comfortable. They have a nice little pool just behind the office. Had a great breakfast at the restaurant immediately next door down a short... More

Needs to be upgraded for it to be a Best Western, its in the past. I coundnt secure the sliding doors from the balcony. No microwave, the front desk area was closed at night. I've stayed at better BW before. Next time I will most likely consider another hotel.

I was in the need for a motel that was as close as possible to the VA Hospital in Orlando. My mother was having surgery at 6:30 in the morning and we were driving there from another city. I chose this motel because it was the closest I could find, with reasonable prices. The check-in was easy, the clerk friendly... More

This hotel was a pleasant surprise for my family and I. The rooms were clean and comfortable. Housekeeping kept the room and bathroom clean during our 4 day stay. We were only there during the early mornings and late at night. We never heard our neighbors, so we were able to actually sleep. We used the laundry facility, and a... More