this was a lovley hotel. We got upgraded from the quality inn by british airways on our second day. the quality inn was dirty and there rooms were not very nice. THere was a gap in the door and we could hear noise from outside. The british airways upgraded us as the baby was only a year old and not... more

After reading some of the reviews i was not at all looking forward to going to florida and staying in this hotel for 14 nights.But i would just like to say it was really good,clean and very spacious rooms for the whole of the holiday.We also where able to have a breakfast every morning which was continental but it was... more

Stayed at metropolitan side of hotel, and found staff so helpful and couldn't do enough for us, we had 3 rooms together, rooms were spacious and cleaned everyday by a very nice cleaning lady, would prefer this side of hotel anyday as it has walkway outside where you could have a little drink with your family and friends and not... more

it is the 3rd time we went there, first time we booked a regular room, but that one was smelling and so we upgraded and found all the luxury one needs on holiday. Spacy rooms, clean and the beds are adjustable at your weight or preferations. Breakfast is also good and if you want something else - not on the... more

I decided for the Radisson because of the location combined with fair prices. The Radisson is an annex to the Metropolitan Spa. The rooms are clean, confortable and very nice - remove the plastic plants in the room and decoration and dust will be perfect! The common area cleaning raises big question marks. The Hotel proposes breakfast vouchers. I would... more

Hi there, i have just come back from staying at the Raddison side of the hotel. From reading these reviews i was so very worried and decided to pay the extra $310 upfront to be upgraded to the Raddison side of the hotel. We got dropped off at the Metropolitan Side at first and it didnt seem too bad, but... more

Hi there! myself and my husband stayed here in May this year, before we went my husband had contacted the hotel and told them it was my birthday while we were there and we got upgraded to the new tower and it was very nice! they also put roses and chocolates in the room on arrival i thought this was... more

I have just returned from a two week stay at the Metropolitan resort hotel and was shocked at what i found after reading other reviews. My wife was very worried before we arrived due to what she read on this site. First you are not paying Hilton prices so won't get first class rooms. The rooms were cleaned every day... more

We stayed at this beautiful hotel, where we found all the staff very helpful especially Adrienne and the female Brazilan was very friendly and accomodating. On the second day we asked to be moved because of the noise under our room, they moved us on that very day. We also ate at the grill bar within the hotel, where we... more