Dirty room, old carpet! Terrible customer service!!! Never go back! More

I just got an e-mail today saying this hotel left IHG group and they are no longer a Crowne Plaza. My stay in January will not receive Priority Club points or benefits. I called the hotel, and they said they are unbranded right now, but the will become a Doubletree by Hilton in February. So Caveat Emptor for the month... More

Terrible experience from check in. I'm a Priority Club Platinum member, which they didn't have on file. With Platinum Rewards, you're supposed to get an upgraded room (I didn't) and membership to private lounge with breakfast and happy hour (closed). When I got to the room, the pass through door to adjoining room was open and clock radio was missing.... More

We've used this hotel several times over the past 10 years when we've had a very early flight in the morning. The hotel is conveniently located less than 10 minutes' shuttle from the airport. We used their "sleep, park and fly" program where you can leave your car parked for 10 days or so. However, we found the hotel "tired"... More

If you have an early morning flight out of Orlando, this is a good place to stay. We got our rate via Priceline. Bed was comfortable and lots of places to eat close by. There is a Bonefish Grill not far and that place was rockin' on a Tuesday evening. More

Only stayed the one night but the rooms are very big, 2 double beds for just myself. Food was good in the restaurant and the service was great :) Hotel itself is not far from the Florida Mall and about 40mins from the Disney parks. More

After a 2 hour delayed departure, then a 9+ hours flight we arrived at Orlando International Airport on 11th. November 2011 After collecting baggage we went to ground floor and rang hotel on their courtesy phone. Within 10 mins the hotel bus was taking us the short ride to the hotel. Reception was excellent, very friendly and helpful. We were... More

This stay (November 8th, 2011) was a terrible disappointment - from the greeting at reception for a platinum member -- to the room furnishings! Sadly, this hotel has rapidly declined in the last 18 months since I was a more frequent guest. I'm told there has been management changes in the last two years, but it's not just the service... More

They're nice and close to the airport, so if you're flying in at night and don't want to start traveling, this is a great place to stay. It wouldn't be my choice for a week at Disney, but for a night or two, it's just fine. The hotel is nice, but not amazing. They could use some updating, but again,... More