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Orlando Airport Hotel

3.5 of 5
5555 Hazeltine National Dr, Orlando, FL 32812 (Formerly Crowne Plaza Orlando Airport)
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Ranked #211 of 337 hotels in Orlando
3.5 of 5 stars 134 Reviews
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134 reviews from our community

What travellers say about this hotel
  • Very nice(4)
  • Early morning flight(3)
  • Shuttle bus driver(3)
  • Priority Club member(3)
  • Flat screen(3)
Traveller rating
    21
    49
    31
    18
    15
Only show reviews for Family (25) | Couples (48) | Business (31)
Date Rating
pabholt
Cleveland, TN
Contributor
15 reviews
2 helpful votes
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

It is obvious that the hotel has seen better days, but it was clean and met my needs. My only need for staff was at check in and check out and the service was excellent. The room was dated, but clean. It appears that some efforts have been made to upgrade, as the bedding was updated and the room was... More

Was this review helpful? Yes
Yimaim
1 review
1 of 5 stars Reviewed 16 January 2012

Dirty room, old carpet! Terrible customer service!!! Never go back! More

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Anonymous P
Orlando, Florida
1 review
1 of 5 stars Reviewed 4 January 2012

I just got an e-mail today saying this hotel left IHG group and they are no longer a Crowne Plaza. My stay in January will not receive Priority Club points or benefits. I called the hotel, and they said they are unbranded right now, but the will become a Doubletree by Hilton in February. So Caveat Emptor for the month... More

Was this review helpful? Yes
wrldtrvlr_12
Cleveland, Ohio
1 review
1 of 5 stars Reviewed 2 January 2012

Terrible experience from check in. I'm a Priority Club Platinum member, which they didn't have on file. With Platinum Rewards, you're supposed to get an upgraded room (I didn't) and membership to private lounge with breakfast and happy hour (closed). When I got to the room, the pass through door to adjoining room was open and clock radio was missing.... More

Was this review helpful? Yes
Susan M
Vero Beach, Florida
Senior Contributor
21 reviews
8 helpful votes
3 of 5 stars Reviewed 27 December 2011

We've used this hotel several times over the past 10 years when we've had a very early flight in the morning. The hotel is conveniently located less than 10 minutes' shuttle from the airport. We used their "sleep, park and fly" program where you can leave your car parked for 10 days or so. However, we found the hotel "tired"... More

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Colleen B
Evanston, Illinois
Senior Reviewer
10 reviews
1 helpful vote
3 of 5 stars Reviewed 9 December 2011

If you have an early morning flight out of Orlando, this is a good place to stay. We got our rate via Priceline. Bed was comfortable and lots of places to eat close by. There is a Bonefish Grill not far and that place was rockin' on a Tuesday evening. More

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helzio
Edinburgh, United Kingdom
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed 29 November 2011

Only stayed the one night but the rooms are very big, 2 double beds for just myself. Food was good in the restaurant and the service was great :) Hotel itself is not far from the Florida Mall and about 40mins from the Disney parks. More

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splotto
Wales
Contributor
15 reviews
41 helpful votes
5 of 5 stars Reviewed 25 November 2011
2
people found this review helpful

After a 2 hour delayed departure, then a 9+ hours flight we arrived at Orlando International Airport on 11th. November 2011 After collecting baggage we went to ground floor and rang hotel on their courtesy phone. Within 10 mins the hotel bus was taking us the short ride to the hotel. Reception was excellent, very friendly and helpful. We were... More

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chart16
Atlanta
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed 21 November 2011

This stay (November 8th, 2011) was a terrible disappointment - from the greeting at reception for a platinum member -- to the room furnishings! Sadly, this hotel has rapidly declined in the last 18 months since I was a more frequent guest. I'm told there has been management changes in the last two years, but it's not just the service... More

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IHGCare, ihgcare at Orlando Airport Hotel, responded to this review
25 November 2011

Dear Chart16, I am most disappointed and concerned to read your comments. I would greatly appreciate further information regarding your stay in order that I can investigate further. We have sent you a private message to obtain additional details about your experience. Thanks, Brenda J. IHGCare More

GJ933
New York
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 18 November 2011

They're nice and close to the airport, so if you're flying in at night and don't want to start traveling, this is a great place to stay. It wouldn't be my choice for a week at Disney, but for a night or two, it's just fine. The hotel is nice, but not amazing. They could use some updating, but again,... More

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Orlando Airport Hotel Also Known As

  • Crowne Plaza Orlando
  • Orlando Crowne Plaza
  • Crowne Plaza Orlando Airport
Address: 5555 Hazeltine National Dr, Orlando, FL 32812 (Formerly Crowne Plaza Orlando Airport)

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