I like this hotel... Really!! Out of the 3 reservations that I have made there, the one time that my family and I got to stay was nice. But the 2 other reservations that were made were totally disregarded by the night " supervisor ". Even after we showed her the conformation e-mail we were told to go sit and... More

I have stayed in many hotels in Florida, while this is an older place and in need of updates, for a very cheap price this place has a lot to offer. They have a heated pool, jacuzzi, restaurant, bar, cardio equiptment, and a gift shop. The staff was friendly,and got great service at the bar. I have paid a lot... More

It was the worst experience ever. Right from our check in, the staff were grumpy and unpleasant. The elevators didn't work for the third floor, which was where our suite was so we had to use the stairs every single time. The room smelled terrible, like a wet dog. They didn't provide us with enough towels every night even though... More

Drab interiors, indifferent staff and deplorable hygiene standards--welcome to the Orlando Grand Hotel! We had the unfortunate experience of staying at this Hotel of Horrors during the 2011 Xmas holidays. Our room...well, to say it was filthy doesn't quite capture the full experience. The red ant infestation was an especially nice touch. Stephen King would find ample inspiration at the... More

it is located very close to the universal studio. We enjoyed this location. The lobby was ok but the room was unclean. First of all i found a lot of dust on the phone. i am pretty sure they haven't cleaned the phone for a long time. Then i found a stain on the sheets.(i got a new sheet later)... More

this place should be shut down what a shame this place has great potential but the owner does not put any effort into it I guess because hes got a time share contract hes just collecting from that when I pulled up to this place there was two cars in the parking lot on blocks with no tires and car... More

my husband and i reservered a week stay at this property all we can say it was disgusting the walls in rooms where filled with mildew and mold the smell was terrible we where changed to another room and the walls where ok but when my husband and i moved the mattress away from the head board we where even... More

My husband and I purchased a package through Caribbean Cruise Lines. Part of the package included 2 nights at the Orlando Grand hotel in Orlando. What a nightmare! We had a reservation and when we checked in we were given the most disgusting room we have ever seen. The room was dark, damp and musty. The fixtures, lamps, door handles,... More

I recently booked a reservation for Orlando Grand hotel and it was horrible. When I got there they said my reservation was canceled even though I got an email the day before confirming everything. When he finally got us into a room, it was disgusting. The room smelled of mildew, there were ants all over the place, and it wasn't... More