we stayed here late oct / november. the hotel itself is realy nice, the house keeping staff mainley one called caralyn, kept asking us for money for cleaning our room and demanded we only tipped her some cheek she had. we complained to the mangement about her, and then the next day we found a note pushed under our door... more

Other than the housekeeper left much to be desired, this hotel was great. The staff were wonderful and helpful 24/7. Plenty of room. The only things I didn't like was that the breakfast buffet was only until 9:30. Hey, I'm on vacation! And they charge you to use the computer. more

Did not know you had a happy hour for their guess. but we enjoy it very much the rooms were just what we spected and the next morning great breakfast . Thank you more

I booked this hotel, last minute for my son's 8th birthday. We did a Discovery Cove package and I was willing to comprise $$$ on my room accomadations because the package is pricey (Fl.resident 199.for dolphin encounter) SeaWorld, Discovery Cove and Universal are right there. The hotel is Not on International drive which gets busy. The suite was clean and... more

We stayed at the Hawthorn Suites on our 11 day vacation to Orlando, we chose this hotel for the shuttle service to all parks, and also as it provided a breakfast in the morning. The staff were incredibly friendly and always willing to help, behind the front desk and the Information desk. We asked for an extra duvet to be... more

From the moment I walked into the lobby I loved it. Everyone made us feel like right at home. Out of all the hotels we have stayed at this one is the best. more

My fiance and I took a "break from college" vacation with another couple and we were floored by the service and the accomodations here. I had won tickets to Sea World and Universal so we wanted to find a hotel that was close to both. This hotel is literally right around the corner from Universal and about 5 to 10... more

From the time we walked into the lobby the first day until we checked out, the staff was very friendly! The breakfast bar had good hot food daily. We enjoyed the free beer and wine nightly and on Wednesday they had hot dogs for us. The room was spacious and clean. We loved having a kitchenette. We will definitely put... more

This hotel exceeded our expectations in every aspect! The rooms were spacious and clean and the hotel staff (front desk and housekeeping) were very accomodating. The hot breakfast buffet was delicious and the happy hour every afternoon/evening was perfect after a long day at the theme parks. The kids loved the pool and the game room. I did hear some... more