The rooms are nice, the concierge and front desk staff are helpful, after that things go done hill. Room service doesn't pick up and eventually calls back by which time you've passed out from starvation. The housekeeping staff cannot read the do not disturb sign on the door. They need some staffing help quickly. more

We loved this place. Unfortunately we only spent one night, but we plan on returning. The decor was really awesome, very modern with an Asian infusion. Unique, relaxing, yet hip and an exciting vibe all around. The rooms were excellently appointed with a very cool bathroom and big comfy bed. Rather dark in the hallways, but that def added to... more

The rooms are small the bathroom is so claustrophobic, the shelf under the sink is loose beware it will fall on your toes if you put toiletries on it. The only plug in the bathroom for the hair dryer did not work. If your room is overlooking the beach and they have music or an event below the pulsating noise... more

My husband and I read the online reviews and, due to a few of them, had mixed feelings about booking. We were celebrating our 25th anniversary and wanted it to be special. Special it was! The service was outstanding from the minute we were greeted by the valet. The staff started to make our stay special the moment we walked... more

We have been waiting for a while to see the new hotel. I had my wedding there in September 21, 2002 when it was the Palm Beach Hilton, it was beautiful then, the location is STUNNING. We were celebrating our 7th Wedding Anniversary. So, the hotel is very special to me. The structure of the old hotel is still there... more

ammenities are great.. beach - totally attentive (dont need to bring sunscreen!), restaurant was delish, spa is beautiful. You MUST take a class, beautiful room - best yoga/pilates studio. exhale is a must! But hotel is dark, not very "beachy" or florida feeling.. rooms are dark, hallways, everywhere. Chocolate browns, I wanted whites and airy. more

This hotel is advertised everywhere as "The first new hotel in Palm Beach in 18 years". That's baloney - This is the renovated old Hilton Hotel that has been there for years. That explains why the rooms are so small, and the only swimming pool is in the middle of the parking lot between the front of the hotel and... more

We had an unforgettable weekend at Omphoy. We were treated like kings and queens by all the staff which always had a smile on their face. The atmosphere was very relaxing and cozy. The room was spacious, clean and modernly decorated. We enjoyed the pool area, the fitness center, the terrace to the maximum. Not once did we feel the... more

I had a wonderful stay. I spent Friday the 18 through Sunday the 20th of September. I tried all there was to offer. I was not disappointed. Form a state of the art fitness center to the pool and beach the staff was helpful and willing to go the extra mile. The Michelle Bernstein restaurant is outstanding. I enjoyed room... more