The management help me out of a tight jam, all the people were great the room was great. the flat screen T.V. was really good. the morning breakfast was filling and the help great.. rick landow more

We pulled into this hotel on our way back home from great week in Key West. We didn't really need anything more than a clean room and a good nights sleep. Unfortunately, I should have read the reviews before stopping here. The first room they gave us smelled like smoke. This surprised me as all the other HIE hotels I've... more

My elderly parents had a wreck in Palm Coast. They were very bruised and cut. The hospital there sent them on their way without keeping them overnight for observation. They left the hospital and went to the nearest hotel which was the Holiday Inn. Tim Udell who works there help us get them home. He got them a flight back... more

On Wednesday, May 20, 2009 my 82 year old mother and her 85 year old husband (Tony)Daytona Beach, Florida to return hom due to all of the rain and forecast of more rain, and were involved in a single car accident. They were both injured pretty badly and taken to the hospital in Flagler, Florida where they spent the day... more

It was a great experience for our whole group. We had 16 rooms and the staff did a great job of making us feel welcome. They coordinated the rooms so we were all on the same floor and were very hospitable. We will came back. more

A group of lady golfers from our club was in Ormond Beach to play in a golf tournament and book 5 rooms at your property and must say all 11 of us was very impressed with the staff, the cleanliness of the rooms and the amenities offered. We will definitely stay with you again when we are in the area. more

Staff is very nice & accomodating everytime we have stayed here. more

After working all day and showing up late, we asked for an upgrade as we are Platinum Club Priority members. The desk clerk told us we had been upgraded to a king room (that's what we booked, it wasn't an upgrade). We proceeded to tell her that's what we booked and she then offered us a queen smoking...not an upgrade... more

We booked a suite since we were going to stay for three nights. On arrival, we were told no suites were available. Very annoying as we had bought milk and other perishables on the way in the expectation of a fridge. But we settled on a standard room as we were tired after a long journey. Despite the booking mixup... more