I do not mind the prices they charge but I do mind, when the maid did not show up to clean the two bedromm condo, being told by an arrogant front desk clerk that there was no maid service. The next day, upon checkout I was informed by another staff member that maid cservice was available for a small extra... more

We had a wonderful time at the Portofino Resort and Spa. From the moment we walked into our room.. we were just taken away with the view of the beach at all angles. The condo was spacious and roomy and we truly ejoyed our stay. This place had everything to offer and more. Would love to return agian. more

This is our 4th trip to Portofino, and all I can say is "wow". While the staff/management company doesn't always have their act together, the pristine environment and resort are fantastic. Skip the trendy strip in Pensacola Beach, and hit the miles and miles of unspoiled stretch of beach front on your bicycle. You will not be disappointed. more

It's hard to express what it is like to wake up in the morning and peer out over your balcony and take in the impact of the gorgeous Gulf of Mexico on one side and the gently rolling bay on the other. I've stayed in a lot of condos in my adult life, most of which share in basic appointments.... more

My sister and I had a wonderful week at Protofino. We ate lunch one afternoon at the main pool, and there was live music to enjoy with our meal. Great place and hope to return often. more

Website Pictures differ from reality. Check in time extremely late but yet check out time is not later than the norm-- For the price- NEVER AGAIN- Over 300.00 nightly you would expect a quite different enviroment. Cleaning of the rooms are not done daily but no one told us that. Got free chairs with room and free gift-- but was... more

I was doing a lot of research before deciding to stay here. We had 4 people, and I was looking to rent either a 2 or 3 bedroom place for two nights. Most places have a 3 or 4 night minimum stay, but not Portofino. I'm not used to spending a lot of money on a hotel, but if I... more

We spent 4 days in July 2009 and our experience had been average at best. There were many quirks, some easily fixable, some not, that made us wonder whether we will come back to the resort. First of all, the Portofino website gives a false impression of the actual resort. From checking the website, one imagines a small, intimate, secluded... more

We stayed in Tower 2 Amazing views of the Gulf and Ocean.It was an amazing experience. Worth the expense that is for sure.We haved stayed in very nice hotels,Ritzy ones and this was far the best experience we have had..The views are awesome,the rooms out of this world..The Balcony was spacious plenty of room for the six of us. The... more