The location was great for the aviation museum. The price was great. The check in staff was great. The room was clean. However because of the previous reviews I walked the property. The pool water was green (Yeah its too cold to swim). A truck battery and some partially dumped asphalt in the parking lot caught my attention. I had... more

Came to this hotel with my wife. After reading some of the other reviews I had mixed feelings, some were good and some were bad. But I have worked in the hospitality business before and I knew that sometimes things are blown out of proportion. I am glad I chose to stay here. The price was perfect, no overpriced room... more

We drove up to this hotel and from the outside appearance I just knew this was not going to be a pleasant and relaxing stay. The dirt, leaves and spider webs told me the steps had not been swept in some time. The wall paper was pealing on one of the walls . The bed was not neatly made and... more

We stayed at the Quality Inn West for 3 nights. We were not wanting to spend a fortune since we knew we would be out and about at the beach most of the time. This did the trick. The breakfast was good, the staff was friendly and the room was good. It was nice having a fridge and microwave. Two... more

We picked this place from one of the travel magazines at a rest area. The staff was very friendly and helpful. The breakfast was one of the better ones we've had. The room was clean. While older, they are remodeling and it was very nice. more

This was our second stay at Quality Inn West on Lavelle Way. Not a luxury hotel, but satisfied our needs. Moderately priced, clean, lots of towels, microwave, refrigerator, safe, quiet, good staff--what more could weary travelers want? Cracker Barrel is a next-door walk (ladies, remember the gift shop!). Naval Air Museum is a 15 min (?) drive. Don't miss this... more

Had the misfortune of basically HAVING to stay here on a Saturday night recently. Almost all the hotels in the area were booked up and we had to take this place at a $94.99 rate which felt like an anal raping. Supposedly Pensacola is SO busy in the summer mostly b/c it's a halfway stopping point from Texas to Orlando... more

We were travelling with our two dogs. We were assigned to one of their "pet" rooms. The room was tiled and it was absolutely filthy. The tile appeared as though it had not been cleaned in a very long time. There was one very large splatter stain in the sink area. It was truly gross. The tile grout was gone... more

After my first full day out and I came back to my room on Fri. (13th), housekeeping came and gave me fresh towels but did not make our beds. My father stepped in and called the night manager and he all but called my dad a liar about the beds not being made. We offered him to come & look... more