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Holiday Inn Sarasota - Lido Beach


Hotel class 3.0 of 5
233 Ben Franklin Dr, Sarasota, FL 34236
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Reviews you can trust

79% Recommend
3.5 of 5 stars 104 reviews
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By trip type
All (104)
[ Date ] [ Rating ]
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4 of 5 stars
Copenhagen
11 Nov 2009 | Trip type: Family New

Some reviewers have claimed that this hotel is run-down. I don't agree. Altough it is obvious that it wasn't built yesterday, everything works fine and it's clean and good sized rooms. Staff is extremely helpfull. Restaurant isn't the best - but it does have it's merits that the kids eat free of charge. Views of the sunset over the Gulf... more

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5 of 5 stars
New York
30 Oct 2009 | Trip type: Solo travel

Perfect hotel to stay if you want nice quiet white sand beach. The beach is so clean and quiet. Hotel is not a five star but staff makes it feel like one, they are very nice and friendly. The bar is not big but a perfect hang out for a nice sunset view with nice bartender Chris and mixes good... more

Management response from
Kymberley MacKenzie, General Manager

We are delighted that you enjoyed your stay with us!. Thank you for your compliments of our staff, especially of Chris. Hope you are able to visit us again very soon.

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4 of 5 stars
Illinois
26 Jul 2009 | Trip type: Couples
1/1 found this review helpful

This was our second stay at this hotel. It was the 4th of July weekend and the weekend of the powerboat races and we knew this when booking our vacation. check in was easy except the woman checking us in was rude and snapped at me when I asked her a question, I bit my tongue and avoided her after... more

Management response from
Kymberley MacKenzie, General Manager

We do thank you for your comments. It is a concern that members of our service team did not offer you the level of care and attention that each of our guests so deserve, and we do apologize. We use your comments as tools to grow and develop our services. Thank you for your honesty.

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5 of 5 stars
Edinburgh, Scotland, UK
23 Jul 2009 | Trip type: Couples
1/1 found this review helpful

For the past 5 years my wife and I have a 'road trip' around the Gulf Coast and always stay in IHG properties using priority points that I accumulate from my 70+ business nights per year here in the UK. We stayed in the HI Lido Beach IN 2008 for 2 nights and my good lady LOVED it. The view,... more

Management response from
Kymberley MacKenzie, General Manager

Thank you for your praise and compliments of our staff and property. We work hard to get things right, and greatly appreciate the recognition when we do! Room 406 is waiting for your next visit.

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4 of 5 stars
Fort Worth, TX
10 Jul 2009 | Trip type: Family

The hotel and rooms itself are very typical Holiday Inn fare. We had a 2 queen room and it was fine as far as cleanliness, size and comfortable beds. The real reason I would recommend this hotel is location: 1) The beach is right across the street and is clean, spacious and had tons of seashells to be found. You... more

Management response from
Kymberley MacKenzie, General Manager

Thank you for your compliments and suggestions. Kilwin's is certainly a fun spot for fudge and ice cream! We are working to improve our facility at this time, and recognize that we have much to do. We know that when you return, you will see great new changes.

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1 of 5 stars
orlando
10 Jul 2009 | Trip type: Family

This was our 8th trip to the Holiday Inn and it will be our last. The location is perfect but the Hotel is not! We arrived with our 2 children ages 3 and 7 months and checked in only to find we were placed in one of the smallest rooms I have ever been in. We have stayed here before... more

Management response from
Kymberley MacKenzie, General Manager

Thank you for your comments and suggestions. We deeply regret that a member of our staff was unhelpful or unfriendly in any way. It is certainly not what we expect or encourage. We recognize the challenges of our property and working to improve our facility at this time We know that if you choose to return, you will see great...

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5 of 5 stars
UK
10 Jul 2009 | Trip type: Family

My wife and I, along with our 10 year old daughter, recently spent 5 nights at the hotel, and from our initial check in with the girls at reception, we all enjoyed our stay as they set the tone for the service level which was excellent for our whole vacation in Sarasota, both Emily & Jennifer, on reception, were very... more

Management response from
Kymberley MacKenzie, General Manager

Thank you for your compliments of our service and staff. Emily and Jennifer are great assets to our team, and just thrilled for the recognition. We are working to improve and update our facility at this time, and recognize that we have much to do. We know that when you return, you will see great new changes.

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3 of 5 stars
SW Florida
9 Jul 2009 | Trip type: Couples

Have to admit i was a bit nervous having read the reviews. We used priority member points and figured if it was bad, then we could go to indigo hotel. Ended up staying for 4 nights. The location couldn't be better, it's right across the road from the beach. This turned out especially good as we had a gulf view... more

Management response from
Kymberley MacKenzie, General Manager

Thank you for your compliments and suggestions. We are working to improve our facility at this time, and recognize that we have much to do. We know that when you return, you will see great new changes.

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1 of 5 stars
Lido Key
9 Jul 2009 | Trip type: Family
0/1 found this review helpful

This hotel used to allow local residents to visit the facilities and use the pool. Now they have firmly advertised that non-guests can only sit at the small bar area and not use any of the facilities. As a local that lives close to the hotel we have literally spent THOUSANDS of dollars at the pool bar ordering drinks and... more

Management response from
Kymberley MacKenzie, General Manager

We appreciate your feedback. The restaurant and Tiki bar are open to the public, and we greatly appreciate local patronage in these areas. Hotel guests are paying fair price for their rooms and the amenities of our property. Their comfort and enjoyment of our property is our first responsibility.

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5 of 5 stars
Orlando
2 Jul 2009 | Trip type: Family

Check in time was 3pm. Arrived to the hotel at 3:20pm. the structure is dated and was under construction. We accepted the look and the construction, but when we arrived to the room we found dust on the valance and walls that was an inch thick. Called front desk to request another room, however was told nothing available. Housekeeper arrived... more

Management response from
Kymberley MacKenzie, General Manager

We regret to learn that your experience with our hotel was unpleasant. Let us assure you that yours is not the usual for our property, and we have much higher standards for cleanliness and service than those you experienced. Kind regards.

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Holiday Inn Sarasota - Lido Beach Also Known As

  • Holiday Inn Lido Beach
  • Holiday Inn Sarasota
  • Sarasota Holiday Inn
Address: 233 Ben Franklin Dr, Sarasota, FL 34236
Sarasota hotels Holiday Inn Sarasota - Lido Beach
3.5/5.0
104