Arrived 6/26/09, room was not ready until after 3pm which was a bummer. They also wanted to but a block on my credit card for $150 over the room rate for "incidentals". The rooms themselves had bathrooms that were out of date (very small) but spotless & comfortable. Each room has a oversized dorm style fridge which was perfect for... more

Had stayed just down the road from here before at the half moon beach,which is no more,sadly. We all thought the hotel was great. Our room overlooked the garage, but that was'nt a problem as we only went there to sleep! With a great beach on the door step you spend most of your time there.Staff were friendly and the... more

The rooms were a little dated, but had all the amenities. The hotel is right on the beach which was huge. Breakfast menu was good, a little expensive and wasn't included in our room rate. Breakfast staff were a little rude though! Best thing was it was about a 15 minute walk from St Armand's Circle which is brilliant at... more

Helmsley hotel is ideally located and we loved its "human size" (not the same as the huge cold other buildings on the beach). We did not stay long but they give us a room with view on the beach. The rooms were clean and well equiped. The staff was very friendly and helpful. We had a nice breakfast. They kindly... more

We stayed at the Helmsley Sandcastle for 2 nights 11-12 May. Did wish we had upgraded to an oeanview as the room was a little dark overlooking a small courtyard at the back of the hotel. However, the room was very clean and well serviced. The staff were very polite and courteous. The beach is excellent and you can request... more

My Husband and I have just returned from a four night stay at the hotel. We were reccomended to the hotel but told to expect the rooms to be a litte dated. My first reaction was this was more than a little dated but after settlng in I realised that the room was immacuately clean and very well equiped. When... more

We stayed at the Sandcastle while traveling from Miami back to Canada. We did not have reservations, but we landed a fantastic deal with a large room facing the Gulf. The staff were very friendly and accommodating. The hotel provided a shuttle service to a local shopping/dining area. A few disappointments: no continental breakfast (to dine within the hotel was... more

We just returned from two nights at the Sandcastle. We were given a two for the price of one upgrade to a gulf view room and loved it. There was a shared balcony which was a little awkward but we spent most of our time on the lovely beach. Had drinks at the bar and restaurant and staff was great.... more

Stayed at the Sandcastle for 4 nights at the end of April in a Gulf View room. As other posts have said the decor of the room is dated, but kept very clean by the housekeeping staff. All the staff we came into contact with are very friendly and helpful. The restaurant does a very good buffet breakfast. We did... more