Stayed 1 night in this hotel after driving 14 hours on the way to Key West. This was the only hotel I could find at the last minute that wasn't booked or over $200 (we paid about $150/night). Parking at this hotel was different from most hotels. Our room was on the 4th floor (I think) and we pulled into... more

we are from dorset england and have just returned from a caribean cruise on ncl jewell. our travel agent booked this hotel for us for one night before the cruise(good job it was only one night) on arrival first impressions were shabby but it got worse. some reviews mention the state of the pool but it did look ok to... more

We stayed 2 nights Dec 28/29, 07. Waited at the airport for hour and half for van. Called several times to find out why..on one call I asked what the van looked like. Chris say it had "Best Miami" on it. I was told it was Best Western and thought he answered the phone Best Western. Shocked I asked why... more

This hotel sucks: old, stinks, dirty. We fled and were happy to find a room in a Marriot nearby. Front desk man was helpful and apparently had seen more people running from him. more

The pictures are very deceiving. The hotel is old and smells old. The carpet is dirty and needed to be torn out and burned. It's walking distance from the beach and shopping, which is a plus. If you are not picky, this place will do. more

The hotel is located on the 72st which is even not on the map,that the hotel gave us later!So it took a while to find it,and the neighborhood is not the most aprecitable... The staff was friendly but they charged us for 50$,but at the end they gave it back(the problem is that they did not say a word about... more

When we arrived we noticed that there was a pool, GREAT for the kids. However, the pool was closed by the health department. We overlooked that... BAD idea! Yes, there is also a piano bar with no service/employees and no alcohol. We had a block of 5 rooms and one of the outside rooms door did not lock. When we... more

This hotel would be better served as a parking lot for the immigration office accross the street. The staff was rude, unprofessional and poorly trained. They only recognized you if you spoke spanish. The breakfast at Bernies was cold eggs, cereal and slightly toasted bread for 12 dollars. And as you could guess from the heading....I had a room which... more

This hotel has employees that either don't care or have not been trained. They have a pool but it was shut down by the city. They have a piano bar. Yes they had a room with a piano in it and there was a bar but there was no alcohol in it and nobody working it. We had a group... more