After reading some of the reviews, I must admit, I had second thoughts. However, it is the only Choice property at this exit and I use my rewards as much as I can these days. At first impression I could tell they were very proactive with the landscaping, especially to be in such a developed area. That brings me to... more

I really did not want to try this hotel because of the reviews on Trip Advisor. I was expecting a dump, which occasionally I find in Comfort Suites. I was expecting a staff with a poor attitude. What I found was a very nice guy named Lance and a hotel that though not immaculate was quite servicable for my needs.... more

I'm scratching this place off my list of places to stay in the Tampa/Brandon area because of continued problems with smoky-smelling rooms, bedding, hallways, etc. They have smoke-free and clean-air-for-you! stickers all over the place, but it's obvious that the staff smokes in the rooms while cleaning them, or lets guests do so with no penalty. And then pretends ignorance... more

I stay in a lot of hotels and this one was excellant in all respects. Hotel clerk Lance and the manager got us good parking and help in getting tickets to attractions. Also, tips on which islands to visit, how to get to dali museum. the staff was as helpful as can be, true southern hospitality. When we take other... more

Obviously an interested and active owner; very clean, highly decorated lobby, quick service on requested repairs. Walking distance to several restaurants, close to I75, good parking, plenty of amenities. Breakfast is above average. more

I reserved four rooms a month in advance, and called the day before to confirm the reservation. On the day of arrival, I called to see if the bus driver could check in to rest for the afternoon. I was informed that our reservations had been canceled that morning due to pre-authorization on my credit card. (My credit card company... more

Well, I see now that I should have checked this site before ever staying at this hotel. The location and building are fine, the problems are w/ the people who work in the building. When I saw the two previous reviews, I could only smile knowingly and sympathetically to my fellow reviewers. Apparently we were booked in one of those... more

The hotel was nice but the staff was the absolute worst, including the general manager(Jean Calvert). I was there on business with three coworkers working on a new contract for 11 nights. We will be returning many more times over the next 2 years but we will not stay here again. Everytime I walked by the front desk Lance was... more

We stayed as a group at the Comfort Suites in Brandon, FL. When we first made our reservations, Lance, the desk clerk who has absolutely no power to do anything took it upon himself to act like a manager to get our business. Once they got our business, Lance completely changed his tune. We arrived and Lance was EXTREMELY rude... more