I was greeted by the desk clerk (Christine) right away and very pleasant. Upon giving her my reservation, she realized that I could save money for the room by another way (being in the military) as opposed to how my reservation was booked....on-line. I appreciated her service, went to my room and came back down to go out for dinner.... More

The last experience we had was not so great, but as we visit family in Venice several times a year we thought we would try the Holiday Inn Express one more time. As an end result we had a great stay and would like to thank Rebecca and Bridget for going above and beyond to make our stay great.

We were given a handicapped room that we didn't request. The location of the room was right by the elevator on the 1st floor. Very high traffic area. We had our dog with us so being on such noisy area he wanted to know everything going on outside our door. Tried to change our room but was given a 1000... More

We were in Venice for some photography and visiting relatives in the area and this made for an excellent place to stay. The rooms were very clean and no problems with the AC. We were on the west side which was also quiet since away from the interstate. As we were off early, breakfast was really a treat. Both mornings,... More

I was blown away by the customer service as soon as we arrived. Christine at the front desk was amazing. We asked to check in early, and she assured us we could. I told her we'd like to grab a bite to eat, and she gave us a discount to the BrewBurger next door and said our room would be... More

We frequently stay at Holiday Inns, and are usually very satisfied. But not this time. We paid what I consider a premium rate to stay here, even thought it is low season. But, we rationalized that it would be worth it, given our past experiences. Big mistake.... Today I'm writing this review on Mother's Day, at 9:00am. Normally, we'd have... More

We have stayed at this location several times. The hotel is always clean, the staff always friendly. We were especially impressed with our wonderful housekeeper Wanda. Everyday (of our week long stay) she made sure we had what we needed and greet us with a cheerful smile. We enjoy this hotel because it is centrally located to the activities we... More

Kim was awesome in the kittchen and in the room. I will be back again. The rooms and breakfast were great. The cinnamon buns were great. I was here for work and stayed 3weeks. Kim took care of us the whole stay.

When we arrived I was a little put off that there were clearly many vehicles with people drinking out the back of trucks or in their cars in the parking lot. Also, we had to ring a bell for service nobody at the desk! We get our key and immediately when we opened the door to our room we could... More