I have worked in and stayed at many hotels in my life. This was the most shockingly fantastic service I have EVER experienced. The rooms were perfect, the staff were awesome and their shuttle service was beyond expectations! Each and every one of the staff we interacted with were friendly, helpful, a delight to be around and very knowledgeable of... More

I was in West Palm Beach for a Convention at the County Convention Center and in a budget. Somehow I thought the Holiday Inn was gonna be just OK since I was going to be away most of my day. For a while I considered the brand had not such good quality, at least where I live it didn't, but... More

We found this hotel on a whim, and were happy we did! It's in a great location-easy 5 minute drive to City Place, and very quick to the freeway entrance. The staff was very friendly and had loads of coupons and information to give. The rooms were cozy and clean. It was a busy place, but we didin't have a... More

My family & I stayed for an extended weekend at the Holiday Inn Palm Beach Airport in West Palm Beach, FL. We thoroughly enjoyed our stay because the staff was most attentive and accommodating from the moment we checked in, when Christine Peterson gave us a toothbrush & toothpaste (one of our party had forgotten to pack his). Her expeditious... More

The following staff member were outstanding in service: 1.)Ms. Nil Tarhan-Guest Service Manager 2.) Front Desk staff: Nakira, Christa, Wendy and Scott 3.) The food was very good. 4.) The location is off !-95 near the Airport. 5.) The internet was good. 6.) Hotel price was good.

The first room we were given was on the 7th floor and it was dirty and smelled of smoke. As we stepped off the elevator onto the 7th floor we were greeted with the smells of the old hallway carpets being covered by the heavy use of febreze. This was a one or two star hotel experience. Not one we... More

While the hotel is convenient and not bad - the walls are so thin --- you will not get a good rest and the airconditioning unit is so loud and obnoxious --- this hotel needs a renovation. I am so sorry I stayed there - it was so supposed to be a special weekend.

Good location right off I-95. The beach is 8 minutes east. The airport is 10 minutes or less. As well as a 24 hour Walmart. The hotel has a nice couch by the pool. A good photo opt for my family. The breakfast was good. Didn't really have to many options for the price. Probaly best to order from the... More

We originally booked two nights and stayed a third. It's an older hotel,but the staff was great fixing any problems within minutes. Nice bar and OK restaurant for a Holiday Inn. Thanks especially to the front desk staff - Scott, Lauren, Christy, Leana. It's centrally located and only minutes from City Place and the Flagler Museum.