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DoubleTree by Hilton Hotel West Palm Beach Airport

3.0 of 5
1808 South Australian Avenue, West Palm Beach, FL 33409
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4.0 of 5 stars 71 Reviews
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71 reviews from our community

    Trip type
Traveller rating
    31
    14
    9
    12
    5
Date Rating
goldengoddess15
Tallahassee, Florida
Contributor
15 reviews
2 helpful votes
3 of 5 stars Reviewed 13 February 2012 NEW

I must say the service was awesome. The staff was very accomodating.. The room was average no major bells or whistles. The wall air conditioner unit was ridculously noisy. Our room was facing interstate 95....you could hear the big semi trucks passing by. If you need complete quite while sleeping...this place is not for you. However, I was able to... More

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Adam M
Grays Thurrock, United Kingdom
Contributor
11 reviews
5 of 5 stars Reviewed 8 February 2012 NEW

Was a pleasure to stay here. First place we saved after a 9 hour flight and it was great! Reception was very friendly (even got free cookies when ever we wanted). We were working at the Kravis Center so it was extremely close to there (2/3 minute drive). The rooms were very clean and spacious. We had a room facing... More

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Stephanie Trabold, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
13 February 2012

Dear Adam M, Thank you so much for the wonderful feedback. We at the DoubleTree West Palm Beach are so pleased you had a great stay and enjoyed the amenities we offer. We hope to see you back again soon! Sincerely, DoubleTree West Palm Beach More

Dammet M
Miami, Florida, United States
1 review
5 of 5 stars Reviewed 6 February 2012

double tree of WPB is off the chain!! let me tell you the staff are awesome!! those cookies are awesome!!!the room service is awesome!!!all the staff are super friendly jessica,evelyn,birana super nice kay is outstanding but yeah man double tree is like my second home by the way GO GIANTS!!!!!!PS italian girl24 you suck!! must be a patriots fan More

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Kriz K
West Palm Beach, Florida
1 review
5 of 5 stars Reviewed 6 February 2012

Hello, my name is Anthony, and I would just like to say that your Jessica in "Sales" is an awesome and representation of prestigious service. Very sweet and highly accomodating, she made sure I was all set up and well taken care of. I would also like to thank, at the front desk, Briana and Kaylin, both easy to talk... More

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00jayp00, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
13 February 2012

Hey Anthony! Thanks so much for the compliments! The girls truely do appreciate it. And you are right, good help is sometimes hard to come by so when we find gems like the girls we have now, we keep them! Hope to see you again soon! More

anny l
New Fairfield, Connecticut
1 review
5 of 5 stars Reviewed 3 February 2012

DoubleTree Hotel is a great location to West Palm Beach Airport & Downtown West Palm Beach. The staff was super friendly, always a smile on their face, very helpful, from the Sales Manager to front desk. The hotel is set back from the main road which made for a good nights sleep. Rooms were spotless and the home made cookies... More

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Dianna163
New York City, New York
1 review
5 of 5 stars Reviewed 3 February 2012

I I recently had a business trip in West Palm, which I intentionally planned on a Thursday/Friday so I can stay in West Palm for the weekend. My stay at the DoubleTree was perfect! The staff were very friendly and accommodating. The room was clean and comfortable. The first two nights I was there for business and the location was... More

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00jayp00, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
13 February 2012

Dianna, Wow! i should have had you clock in when you wrote that response! That is one of the nicest reviews of any hotel I have ever read! I will be sure to post this for the staff to see, they deserve it. Hearing compliments like these from guests has much more validity than the same old "great job" coming... More

cantos04
1 review
1 helpful vote
4 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

One of my favorite hotels to frequent. The hotel itself is a bit dated, but the staff makes up for any difference from the new hotels. From Kaye being a huge help at the front desk, Mike being on his game behind the bar, and General Manager Jason making sure my stay is the best it can be, just to... More

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Italiangirl24
San Diego, California
Reviewer
4 reviews
1 of 5 stars Reviewed 27 January 2012

When we first arrived they told us that they did not have their signature cookies, and they never did have them for the duration of our stay. I had requested a room with double beds and didn't receive it. The room was on Hwy 95 and you can forget about a good nights sleep. All you would hear is road... More

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Stephanie Trabold, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
31 January 2012

Dear Italiangirl24, We at the DoubleTree West Palm Beach would like to take the time to say how much we appreciate your feedback on TripAdvisor. It is constructive criticism that continues our staff to enhance your experience and allow for the best possible stay during your visit. Here at the DoubleTree of West Palm Beach, we strongly implement our policy... More

RonNYC
NY,NY USA
Reviewer
4 reviews
5 of 5 stars Reviewed 24 January 2012

The hotel was just off the Interstate...but very quiet. It was a very elegant hotel with a wonderful staff. I was picked up at the airport in the shuttle and taken several times to City Center. Highly recommended for a fun get-away weekend (and I was coming from NYC with snow!!) More

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Lola J
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 17 January 2012

After traveling for almost 24 hours, we arrived at this location and were greeted warmly by the staff. Even at 10 pm, the staff was friendly and in good spirits. The rooms were extremely home oriented and the beds were like heaven. The overall look of the building is beautiful. The pool and hot tub were clean and maintained. The... More

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DoubleTree by Hilton Hotel West Palm Beach Airport Also Known As

  • Doubletree West Palm Beach
  • West Palm Beach Doubletree
Address: 1808 South Australian Avenue, West Palm Beach, FL 33409

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DoubleTree by Hilton Hotel West Palm Beach Airport
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