We stayed here for 2 nights at the start of our holiday and also for our final night. We were pleasantly surprised by the hotel, our suite was spacious and very clean, fabulously comfortable bed! There is a good choice at breakfast, the exercise room is basic but functional. We were greeted on both arrivals by La Shreka, who is...
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Due to the need to visit Cleveland Clinic Florida, we stayed a number of nights through the last year over a number of visits. We found the hotel to be most courteous and helpful with all our needs. The breakfast buffet is great and helps get the day going in the right direction. Our visits to the area were not...
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This hotel is decent. Breakfast is not something I would write home about, especially the scrambled eggs, it's bad! Free coffee 24/7, and pretty fast wi-fi. There are few restaurants just outside of the hotel, quite convenient. The hotel staffs are very friendly. The only thing I really don't like is how loud and random the A/C unit is. It's...
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My friends and I stayed at this hotel for a few days and it was not a decent room. the carpet was musty, the couch had an old mildew odor to it. I had to share the couch bed and it seemed as if room service forgot it existed b/c the sheets needed to be cleaned. the a/c made alot...
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Dear Sweetpassionss:
We thank you for your feedback despite the fact that this is the first notice we are receiving of your concerns while a guest at our hotel.
After researching our recent records for guest comments, which includes issues that have been brought to the attention of our guest services staff or any other staff members, we were unable...
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The carpet in the room was dirty and stained. We kept our shoes on the whole time. There was a funny smell in the room. Also the bathtub had some kind of rust stain on it and there was rust in various spots in the bathroom. Service was ok and the breakfast buffet was ok as well. The wifi was...
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Mr Familiy_Guy, we appreciate your feedback! On behalf of the management team, please accept my sincerest apologies for the suite that was not up to your standards. I wish that you gave us a chance at the time to move you to a different suite.
Responses such as yours are critical to the success of our hotels and can only...
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My husband and I have stayed many times at the Hawthorn Suites to be near the Cleveland Clinic medical facilities. The front desk personnel do their best to be accommodating with ones personal needs and requests. The rooms are very clean, and detailed for comfort. There's always a smiling face to greet you from the hotel employees and answer any...
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Very comfortable, clean and friendly, helpful staff. Not too near Ft. Lauderdale proper but in very nice, scenic location with lots of restaurants nearby. Would strongly recommend this hotel.
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the "sumptious hot breakfast" :same thing every day, greasy sausage patties, fake scrambled eggs. a DYI Waffle, instant oatmeal and toast. The fruit was awful. internet unreliable. fitness room a joke. nice, warm salt pool.
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Mr judgelarry, we appreciate your feedback! On behalf of the management team, please accept my sincerest apologies that our hotel was not up to your standards. Responses such as yours are critical to the success of our hotels and can only assist in ensuring we are truly taking care of our guests. Rest assured your comments and concerns are shared...
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Stayed here because of proximity to Cleveland Clinic. Our room had an unpleasant odor when we arrived. We decided to give the A/C a chance to freshen things a bit. By the following morning, the odor still lingered. After we complained, housekeeping came to
inspect the room and decided to shut it down. We are moved to a somewhat nicer...
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Terry 34481.
The Management and staff of the Hawthorn Suites appreciate your feedback.
We would never knowingly disappoint you or any of our guets and regret that we could not live up to your expectations this time. We hope that you will give as another chance on your next trip in the area and take advantage of the Gift Certificate...
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Arrived for surgery at Cleveland Clinic. Breakfast and service to the clinic and back was great. The staff is very friendly and considerate of the client, after surgery. The rooms were always cleaned, when allowed. In fact, they respected your request not to enter when you are there or not. The rooms are extremely comfortable and accommodating. thank you. God's...
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38 Reviews
158 Reviews
