This was NOT a good experience. We reserved a Queen room with a sofa bed. On check in we were sent to a room which was already occupied. The next room we were sent to had a tiny, extremely soft double bed. When I returned again to the desk I was first told that I had reserved that room, but...
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The hotel seemed confused with handling a expedia reservation and really didnt want us there. I suspect they had higher paying guests and were happy to transfer me out.
At check-in, the clerk first said my card was declined in a loud voice. I looked at her strangely and she said it was either declined or it didn't swipe correctly,...
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Ouch! What an embarrassing and upsetting situation! It is always our intent to provide exactly what you reserved for the dates you reserved and at the rate you were promised. When situations arise which create an overbooking (like the gentleman who stayed over in the room which had been assigned to you), we promise to arrange a comparable accommodation within...
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We truly enjoyed our 2-day stay at this hotel. We chose to stay at this hotel versus the Hampton on Jekyll Island because of the value and the better reviews. We received a 1-bedroom suite (really 3 rooms - a bedroom, kitchen and living room - all with separate doors) for approx $80/night versus the Hampton on Jekyll, which charges...
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Really enjoyed this hotel. The rooms were really clean and well appointed. Will stay here again!
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We are honored that you chose to stay with us here at the Embassy Suites Hotel of the Golden Isles during your recent business travels, and that you truly enjoyed your stay with us. We will look forward to welcoming you back on your future travels to Brunswick.
At your service,
The entire TEAM & Management, Embassy Suites Hotel of...
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Too much air freshener sprayed in suite. Water hot enough to boil a lobster.,but a very nice room at a reasonable price.
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Thank you so very much for allowing us, the Embassy Suites Hotel of Brunswick & the Golden Isles of Georgia, to accommodate you during your recent travels. We also appreciate your comments regarding the air freshener and the hot water ~ as, without having this input we would not be able to fine tune in these areas.
From the entire...
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This hotel was great. The rooms were very nice, large, comfortable and clean. The free breakfast was fantastic; you couldn't get a better breakfast at a restaurant that you pay for. The evening happy hour was also great. Low key atmosphere with beer, wine and mixed drinks free. There were various and plenty of snacks. The hotel lobby is very...
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We are thrilled that during your recent travels to the Golden Isles of Georgia, you chose to stay with us here at the Embassy Suites Hotel…. It was indeed our pleasure and honor to have accommodated you. It is always great to hear about our guests overall experience upon staying with us, but it’s even that much better to learn...
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I have been in Brunswick for several meetings and we always go here. They are all such nice people! The room is always clean and they have the best TP of any place I have stayed. I highly recommend you stay here.
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We are honored that you continue to stay with us here at the Embassy Suites Hotel of Brunswick & the Golden Isles for your meetings. As well, we always strive to provide the very best service possible and make our guests meetings and stays with us as comfortable as well as provide the best value.
Thank you again & we...
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I love the new make over of the lobby. The staff was very helpful. The room was very nice. It was a comfortable and relaxing atmosphere. I truly enjoyed my stay and will stay again.
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We are so honored that you chose to stay with us again in November & that our recent renovations made a difference… We always enjoy welcoming back our guests and are so very pleased that you will stay again with us on your next visit to the Golden Isles…
At your service,
The entire TEAM & Management, Embassy Suites Hotel...
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My Boyfriend surprised me with a nights stay this past Valentines Day and it was simply lovely and the staff were very friendly and professional.I'd recommend this hotel to family and friends any day.
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This truly warms our ‘hearts’ that your sweetie chose to treat you to one of our ‘Suites’ last Valentine’s Day…. <3 We would LOVE to welcome you both back again for ‘Hearts & Roses’ Day in 2012…. At your service, The entire TEAM & Management, Embassy Suites Hotel of the Golden Isles of Brunswick, GA
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Was in town visiting family and this hotel provided us with everything we needed to have an awesome trip. The breakfast each morning was hot, fresh and delicious. The rooms were clean and the mattress provided gave me the much needed rest I needed after traveling the distance. In addditon the staff was friendly and extremly helpful. I cannot wait...
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We are honored that while in Brunswick this past July, you chose to stay with us here at the Embassy Suites Hotel of the Golden Isles of Brunswick, GA. What makes this even better is that we were a part of making your trip an “awesome” one…
We definitely look forward to welcoming you back in the near future ~...
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