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Embassy Suites Brunswick


Hotel class 3.0 of 5
500 Mall Blvd., Brunswick, GA 31525
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Reviews you can trust

57% Recommend
3.5 of 5 stars 43 reviews
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By trip type
All (43)
[ Date ] [ Rating ]
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5 of 5 stars
SONY010
30 Oct 2009 | Trip type: Couples

We had an awesome stay at your Hotel! I have to say the best hotel stay I've had yet My husband and I have never been so impressed with the STAFF, SERVICE and FOOD anywhere! more

Management response from
SalesMGREMBSYBWK, Sales Manager

Wow, we are so very happy that you & your husband had a relaxing and enjoyable time with us. We are honored to have been a part of your plans and look forward to welcoming you both back with us in the very near future. We will be sharing your wonderful comments with our TEAM at our weekly meeting, they...

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4 of 5 stars
miami
27 Sep 2009
1/1 found this review helpful

I have stayed at this Embassy suites approximately five time and every time, the front desk service is professional and courteous. I have seen the rooms change from standard to luxury. The only issue with the rooms is that they do not have the modern Flat Televisions. The rooms are kept clean and housekeeping does a fine job. Housekeeping staff... more

Management response from
SalesMGREMBSYBWK, Sales Manager

Dear Guest; Thank you ever so much for taking the time to review us via Tripadvisor.com, you are greatly appreciated. We are honored that you have chosen to return to us when you visit the area & will look forward to welcoming you back for your future visits. We also wanted to let you know that we do indeed have...

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2 of 5 stars
Charleston, SC
15 Sep 2009 | Trip type: Business

I booked my room over a month in advance. A week before my travel I called and cut my 5 night stay to 4 and said I'd be checking in quite late on the day I arrived. When I checked in at almost 10:00 pm, I was told a wedding party guest had failed to check out so all that... more

Management response from
SalesMGREMBSYBWK, Sales Manager

Dear ‘Non-Smoker’; While the Embassy Suites Hotel of Brunswick strives to provide the reserved suite types immediately, this rare occasion does occur. We apologize that your stay happened to co-inside with one of these rare events. When our Guest Service Manager spoke with you on the 2nd evening of your stay, it was available for you to relocate to another...

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3 of 5 stars
Ohio
14 Sep 2009 | Trip type: Family

It is fairly comfortable and roomy. However, a major drawback is that the beds are double rather than Queen size. Breakfast is definitely a plus; however, I think the quality of the offerings has come down. They just remodeled it and feels much cleaner. I just think that they could have improve the aesthetics. Out of all the Embassy suites... more

Management response from
SalesMGREMBSYBWK, Sales Manager

Thank you so much for taking the time to share your thoughts regarding our Hotel, the Embassy Suites of Brunswick & the Golden Isles. We are so glad that you & your family enjoyed our recent renovations, which were completed in August of 2008. Please note that with the completion of our renovations, all Suites which contain Queen Size beds...

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5 of 5 stars
missle12
6 Aug 2009 | Trip type: Family

The remodeled rooms are beautiful and very clean. The new beds are a real treat for a tired back. The cook-to-order breakfast is awesome. With the hotel being at the mall there is always something to do, such as shopping and a movie theater. The staff are very friendly and helpful if you do need anything. I would have to... more

Management response from
SalesMGREMBSYBWK, Sales Manager

Thank you so much for taking the time to place your review online via Tripadvisor - it is greatly appreciated. We are truly happy that you enjoyed your stay with us and look forward to having you back again in the future. Until then, have a wonderful fall and winter season. Sincerely, The entire Team - Embassy Suites Hotel Brunswick...

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4 of 5 stars
Artesia, New Mexico
16 Jul 2009 | Trip type: Business

This was my 5th stay at this hotel. Each time has been good, since the room remodel the rooms are even better. The staff is always friendly and accommodating. The free breakfast is quite good although the food temperatures were somewhat of a disappointment this time as the food was cold a couple of days during this week. This hotel... more

Management response from
SalesMGREMBSYBWK, Sales Manager

Thank you so much for your recent review on Tripadvisor - it is because customers such as yourself take the time to share your experience that we are able to take action as a true 'TEAM' to ensure that yours and other valued guests stays are pleasant experiences. Please contact our Sales Office before you return to the area and...

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5 of 5 stars
Sterling
20 May 2009 | Trip type: Business

During the period May 12-14, 2009, we utilized the the Conference Facilities at the Embassy Suites, Brunswick, GA and arranged for our conference attendees to stay at this fine establishment. I was totally amazed by the friendliness of the staff, their positive "can do" attitudes, and the outstanding accomodations. I really felt at home and I unequivocably recommend the Brunswick... more

Management response from
SalesMGREMBSYBWK, Sales Manager

Dear Guest; Thank you so much for taking the time to review us on Tripadvisor. We are so happy to hear that you not only enjoyed your recent stay with us, but that your entire group did as well. Our Team members will truly enjoy hearing your review and we are so proud that each and every one of them...

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2 of 5 stars
hampton
10 May 2009 | Trip type: Family

Our stay at the Embassy Suites was a pit stop for us. We headed from Va. to Fl. with 3 little boys and thought stopping in Ga would be a good idea - I wish we would have kept on driving. Here were the problems: *Poor check-in service - inattentive and unfriendly during check in and out. *Our room was... more

Management response from
SalesMGREMBSYBWK, Sales Manager

Dear guest, The time that you took to place your comments on ‘tripadvisor’ is appreciated. Our property uses all items provided as means to improve our product and our service. While the staff has little power over the language of guests, we do and did work to remind them to control the volume of their speech. And moving the building...

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4 of 5 stars
Erlanger, KY
28 Apr 2009 | Trip type: Couples

I've never seen an Embassy Suites built into a mall like this one was, but I didn't have any problems with noise like some other reviewers wrote about. At least you don't have to worry about not being able to find a parking spot if you come in late. I disagree with the individual who wrote that the surroundings felt... more

Management response from
SalesMGREMBSYBWK, Sales Manager

Thank you so much for taking the time to share your opinions about your recent stay at the Embassy Suites Hotel of Brunswick, Georgia - on Tripadvisor. We are truly sorry for the issue with Housekeeping - there is no excuse that this occurred. Rest assured, I am going to be sharing this at our weekly team meeting and will...

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3 of 5 stars
Buffalo
13 Apr 2009 | Trip type: Solo travel

A big disappointment...I came to stay at the Embassy Suites, Brunswick to visit my husband while he is stationed nearby for work for a few weeks. The location was perfect as it was less than a mile from where he had to report to work daily, but the hotel itself was not what I expected. It was clean and spacious,... more

Management response from
SalesMGREMBSYBWK, Sales Manager

On behalf of the Management & Staff at the Embassy Suites Hotel of Brunswick & the Golden Isles of Georgia, I would like to extend our deepest apologies in regards to the issues you experienced with the internet during your recent stay. We truly wish that this matter had been brought to our attention during your stay with us while...

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Embassy Suites Brunswick Also Known As

  • Brunswick Embassy Suites
Address: 500 Mall Blvd., Brunswick, GA 31525
Brunswick hotels Embassy Suites Brunswick
3.5/5.0
43