Strong smell of cleaning chemical upon arrival - Febreeze? MANY people are allergic to perfumes and chemicals and I think it's a bad idea to use whatever product that was. My sister sneezed constantly and was all stuffed up whenever we were in the room and I had a headache. The lighting in the room was terrible. Turn on a... more

A a new property we were very pleased. Front desk staff friendly. They lady who seem to be in charge who was dressed is street clothes(COULD NOT TELL) Had housekeeping staff repeatedly knock on door after my wife and I told here we did not want service, We called front desk to verify checkout time and it was 11am.. It... more

This hotel just opened a month or so ago, and the newness is so nice! We've been staying at the Holiday Inn Express across from the street for a few years now, but decided to try the Best Western this time around. What a nice surprise. The rooms are gorgeous, as is indeed the whole hotel. The pool, being half... more

This is a new hotel -- rooms are fine, but staff was really terrible!!! Had no clue what to do or how to answer questions , would not recommend unless they get new staff..And to look out our window and see nothing but dirt and construction equipment was a real eyesore. It was noisy and loud. I recommend management send... more