If you are not careful, Helen, Georgia hotels can house some nasty surprises both in condition and pricing. The Best Western is an older facility, but has been completely redone and is in excellent condition. Location is great, being close to most of the activity. Staff is very friendly and helpful. Pricing is always a little higher during Oktoberfest, but... more

We traveled to Helen, Ga to experience Oktoberfest and selected the Best Western as the hotel for our small group. What a great choice!!! The service was beyond compare and the staff was extraordinarily friendly, helpful and attentive to our needs. The Group Sales manager, Carol, bent over backwards to make our trip special and even took us on a... more

I agree that when staying in Helen, you never know what you're going to get. Our most recent stay was for 3 nights. The Best Western was clean, and comfortable. Great pillows and bedding. The staff was very friendly and helpful. The breakfast consisted of cereals, yogurt, breads, danish, waffles, sausage biscuits or croissants (all pre-packaged), juices, milk assorted teas... more

You never know when booking a hotel in Helen, Ga what it would be like. It was just what we needed. The rooms have been renovated with new beds & bath and was very clean. Ours had frig, Microwave and small balcony. Perfect for us. Across street from nice park on the river. Buffet was nice. Great rate. This is... more

We stayed here in April 2009 and the place is really nice!!! The staff was as friendly as can be and the rooms are updated, clean, and comfy! more

I was very disappointed with my two-night stay at this hotel. I read positive reviews before booking so I was surprised at how bad everything was. The hotel is obviously quite old. It's been renovated, but not very effectively. The rooms are in wings that are separated from one another and from the lobby. To get to the lobby, you... more

I booked this hotel based on advertised amenities & reviews here. The King room did come with a jacuzzi, deck and fireplace. I was also pleased that these rooms have an interior corridor. Most of this property consists of routine motel rooms opening to a parking lot. We were in 134 at the back. One last positive - the mattress... more

We picked the Best Western based on a very good rate we were able to get. Our room was large and clean. Nothing fancy but it suited our needs for this trip. Breakfast was average for the typical hotel spread - and tended to be very crowded at the times we were there, maybe it was just our timing. Depending... more

We stay at the Best Western every time we go to Helen. The rooms are large and clean and they have a nice contiental breakfast with plenty of choices. There is a microwave and a fridge in every room besides the regular ammenities such as a coffee pot, ironing board, iron, and blow dryer. There is a computer for guest... more