Our family stayed here for two nights on our way back from a trip in Atlanta. The lobby and rooms are beautifully decorated in a rustic theme. Front desk check in was smooth, and when we arrived minutes after the marina closed (and my husband's heart was set on having a boat first thing in the morning), Mike hustled to... more

We took our two young children to The Ridges for Thanksgiving using the Family Package. It included movie passes, snacks, and an ornament. We had a fantastic time! There was hot cider and cookies in the lobby, and a roaring fire in the lower fire place. We stayed on the second floor because of the sitting area. The sitting area... more

The hotel in itself aint that bad but service is not what i would call top notch i have been to many hotels around the world but this one is what i would describe as poor customer service and management There was a staff member called Sarah who should really review her attitude towards customers My wife overheard her say... more

When we first pulled into the driveway of the ridges it looks like an older apartment complex that has been renovated. The resort is right on the lake and next to the marina. We had no plans that involved the marina or lake however, it was a nice view. When entering the lobby it is very beautiful, warm and feels... more

We arrived to find the place about empty. Now we know why. The staff was rude, the room was filthy and the bar in the hotel kept us up until 2 AM. There were drunks walking the halls talking loud. They were not guests but locals who came to hear the band. If you want to make your hotel a... more

concerned when i saw some earlier reviews.Our experience was very good---quick registarion,very freindly staff,knowledgeable about local attractions.Food at Hiawassee Grill was excellent,other local spots also very good.Resort Marina staff very helpful,equipment in fine operating state for rental.Stayed 3 nights,and they negotiated rate for our 2 bedroom villa with last minute reservationPerfect for a low key,less formal stay at a high... more

I have now stayed at both The Ridges & Brasstown Valley Inn. Although Brasstown is a bit more upscale and has a spa, The Ridges offers a more laid back atmosphere and is directly on the lake. We brought our boat and docked at the marina directly in front of the hotel. 2 restaurants (did not eat at either) to... more

A friend told us about this place so we checked out the resort website. Needed a quiet place to have alone time and we found it at The Ridges. Great experience; the staff took great care of us. Room was wonderful. Lodge was beautiful. We will be telling our friends about The Ridges and will be back. more

This was our second visit to the resort; our first being in July. We loved the festive enviroment in the Lodge with the welcoming fire. The bar is in the lobby so you can order your favorite spirits then sit by the fire and quietly chat with your friends. Winter is a resting time in the mountains but the views... more