Apparently the management of this hotel does not read the reviews, or the management is related to the desk clerk, because we also experienced trying to check in with a very bored, rude, desk clerk. He was not interested in helping us in any way, just in watching the television and talking on the phone. If I managed this hotel,... more

One night stay on our way south to Sanibel Island. The staff was very friendly. The rooms were clean. The pool was extremely cold and that did not set well for my five year old daughter. Other than that it was a good deal. If your not going to swim, I would recomend this hotel. more

I have had the occasion to stay here many times and have always found the rooms to be vert pleasant On my most recent visit, the suite was great and the staff was excellent. The only suggestion I would offer would be breakfast selection. Not as much as some others but as a business man, I do not require much.... more

This so called Best Western Suites & Inns, is not what they advertise on there website. The desk clerk was rude, and he acted like he only had time for himself. When ask to accommadate our needs he became very aggorant. The rooms didn't have what was advertised on their website. The hotels rooms smelled as if they hadn't been... more

Stayed here for one night. Young man at front desk acted like he was too busy to help us. You had to stand at desk and hope he would eventually come out of where ever he hides in the back area! When he finally appears, he is talking on a cell phone. Ice machine didn't work, room smelled like pet... more

Arrival, no staff at desk. In our room there is the funkiest smell (even throughout the hotel). There is shampoo spilled in one of the dresser drawers and the hair dryer didn't work. We picked this hotel for the indoor pool. It is drained when we get there. That's okay, at least there is a barely warm jacuzzi. Next morning,... more

Stayed here for a night on the way to Orlando (both ways). This is a very clean and quiet place to stay. The staff is very nice and went out of their way to make sure we we were happy. more

This was one of the most comfortable beds I have slept in. The room looked clean and well kept. The jacuzzi was clean with lots of HOt water. Very relaxing!!!! more