Dear Ohiobound, We are shocked by your response. We would certainly like to speak with you directly to find out exactly what upset you and why you felt we were not willing to accomodate you. As you can see from other responses on this site as well as other sites, staff virtually always gets very high marks. Again, we apologize...

We thank you very much for all of the wonderful compliments about your stay and our facility. We are glad to hear that your reunion was a great succcess. We look forward to being your host once again in the near future. Yours in Hospitality,

Thank you very much for the kind words. We are very proud of our staff and the level of hospitality they deliver to first time as well as repeat customers. Our suites are a huge hit with customers and yes, they love that 32 inch TV. Let us know when you are planning another trip home and we will have...

We are disappointed to hear that your stay was anything less than enjoyable. One item we really paid attention to during construction was noise reduction. We have virtually no complaints about noise but will continue to monitor and make changes when possible. We will monitor the trash pick-up to be sure that we ask the local company to alter pick-up...