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Heritage Hotel

TB 210 - 213, Jalan Bunga, Fajar Complex, Tawau 91000, Malaysia
Hotel amenities
Heritage Hotel
Ranked #2 of 5 hotels in Tawau
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22 reviews from our community

    Trip type
Traveller rating
    1
    12
    6
    3
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Date Rating
Tallinn, Estonia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 20 April 2013

Clean, nice place for a short stay. Friendly and helpful stuff - they called us taxi for exactly the right time for going to airport, recommended us good places to eat and even bothered to run after us while we were leaving so we would not forget to take everything with us (we had forgotten some small things in the... More

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Shamren_mgr, Manager at Heritage Hotel, responded to this review
26 April 2013

Dear Madam, Thank you for choosing Heritage Hotel as your stop over destination in Tawau,we always value comments from our guest for our future improvement.We,Heritage Hotel staffs and Management are very concerned with our guest feedback which is our golden key to success. Your feedback has been noted and has been briefed to respective departments concerned.In regard to the Breakfast... More

Kota Kinabalu, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 April 2013

Still maintain as one of the nice hotel I have stayed with for my business trip or vacation. They did upgrade our room from no window to a room with window. Internet line is average, my broadband is faster than the wi-fi and not user friendly access. So, be warned those of you who are not familiar with wi-fi setup.... More

Was this review helpful? Yes 1
Shamren_mgr, Manager at Heritage Hotel, responded to this review
26 April 2013

Dear Sir, Thank you for choosing Heritage Hotel as your stopover destination in Tawau,we always value comments from our guest for our future improvement.We,Heritage Hotel staffs and management are very concerned which our guest feedback which is our golden key to success. Thank you very much for your kind feedback and we should share with all respective departments. Once again... More

Staines, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 22 March 2013

You get what you pay for at this hotel which isn't a lot. We had two one day stays, each time having booked the same standard of room and they couldn't have been more different. Although it states in room safes in the hotel literature they don't exist and neither does a lot of other 'mythical' amenities. The hotel does... More

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Kota Kinabalu, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 March 2013

I moved from My Inn Hotel to this one which is in a more centralized location with shops and other hotels - and they have a Trip Advisor sign at the front door entrance. But I think that was a mistake. First of all comparing to my stay in the previous hotel, this one has really slow wifi at room,... More

Was this review helpful? Yes 1
See 2 more reviews by k_inus for Tawau
Shamren_mgr, Manager at Heritage Hotel, responded to this review
22 April 2013

Dear Madam, Thank you for choosing Heritage Hotel as your stop over destination in Tawau, we always value comments from our guests for our future improvements. We,Heritage Hotel staffs and management are very concerned with our guest feedback which is our golden key to success. Your feedback has been noted and has been briefed to respective departments concerned for our... More

Southampton, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 6 March 2013

Not a reflection on the hotel but the town - there is little or nothing to do in Tawau itself. Great, friendly check-in and room (520) is large, double is biggest we found in Borneo. AC, shower, etc all work well - only let down in the room is wifi (worked once in 2 days) so had to use lobby... More

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 January 2013

I stayed here for 1 night after having a vacation at Mabul island. What I can say is this hotel is very near to almost all attraction place in Tawau! Nice room, bed and nice view from window. The check in was easy and the receptionist was very HELPFUL. I was very excited to stay there again in future :)

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Perth, Australia
Top Contributor
103 reviews 103 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 5 January 2013

A really pleasant hotel to spend a night on your way to Sipidan. The rooms are a little dated but have good a/c and showers and in room WIFI. The staff are helpful and can give directions to local restaurants and attractions. The room was very quiet and we had a great nights sleep, for a relatively cheap price. I... More

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Wollongong, Australia
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 30 September 2012

We were not feeling so well and asked for a quiet room which overlooked the back lane having seen how busy the area was. The room was roomy and comfortable and not noisy once the traffic died down. The breakfast was in the cafe next door and they were nice and served a range of fare. This hotel competes with... More

Was this review helpful? Yes 1
Taipei, Taiwan
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 September 2012

The customer service during the process of checking availability, booking, so as the efforts and works after staying such as requesting for receipt, is GREAT !!! Fast response in polite manner. All miscellaneous and annoying small requests are well addressed in a timely fashion.

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Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 29 August 2012

We travelled in a group of 10 pax, booked 5 rooms for a overnight before heading to Mabul Island. Standard room, the price is reasonable, the rooms are clean. There are all the facilities, like WIFI, TV and hot shower. However for standard room, there is no window. Location on the hotel is in the center of the town. There... More

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Heritage Hotel
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Shervinton Executive Boutique Hotel
Great value on a similar hotel
Tawau, Tawau Division
3.5 of 5 stars 21 Reviews
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Additional Information about Heritage Hotel

Address: TB 210 - 213, Jalan Bunga, Fajar Complex, Tawau 91000, Malaysia
Region: Malaysia > Sabah > Tawau Division > Tawau
Amenities:
Free Breakfast
Hotel Style:
Ranked #2 of 5 hotels in Tawau
Price Range: £
Official Description (provided by the hotel):
Heritage Hotel,Tawau is the one hotel choice for the discerning business travelers to Tawau. Heritage Hotel is a charming hotel that exudes the warmth and class in the heart of Tawau commercial center which promotes emotional contact between our valued guest and the hard attributes of the building, Heritage Hotel has 88 stylishly designed with tropical theme, modernism and spacious and comes with all the modern and unique rooms, which each characteristic of rooms base on value guest demands. Complete with in room amenities, evening guest rooms turn down service, coffee & tea making facilities, smoking and no smoking floors, space corridors in every floors, wireless internet accessible at lobby, special designed room for the disable, 24 hours CCTV and security service. The Hotel caters 3 completed luxurious and modernism conference rooms designed and ideal for variety of business seminars, exhibitions, product launching and also education intakes interview.At Heritage Hotel everyone can focus on what important while we take care of the rest. Whether it is for business or leisure, WE, Heritage Hotel is your heaven from stress and hectic schedules. ... more   less 
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Heritage Hotel
See lowest price for your stay*
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