An abused property, and not fixed properly. Carpet so dirty it was sticky. Walls were poorly patched where it appears someone had punched it. You could see that the door had been kicked in and was poorly repaired. Paint used to cover what appeared to be wall paper was sticky to the touch. Sheets and linens change, but bathroom never...
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I am so sorry that you experienced so much during your stay at the Howard Johnson Boise, I hope you brought these items to the attention of the employees during your stay. I will discuss these items with management so corrections can be made.
Thank you for staying with us.
Gloria M. Brown
Guest Relations Manager
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