We had a party of four rooms. Two of the four had items missing from their rooms. The hotel staff ran a "key audit" and said the only people entering the rooms had guest keys or staff keys. That seemed to answer all the questions for the management. The manager took an "Oh, well" approach to the whole thing. We... more

We were in ID for a family gathering and needed a place to stay in the Caldwell area. The price was right, and we hoped the hotel would be decent. On arrival, we were treated very well by a very friendly front desk clerk. The rooms were good-sized, the beds were comfortable and everything was very, very clean. Hooray! The... more

This is a very nice Best Western. The public areas were clean and so was our room. The beds were comfortable and we had a quiet stay. I did reserve a suite which was not available when I checked in, due to my credit card being stolen after I made the reservation but before I checked in. The hotel ran... more

This Hotel has a very friendly helpful staff. they are pet freindly, and seem to really enjoy the pets that stay with them. they allow the pets in different rooms instead of sending them to some smoking room. they serve a free hot breakfast that rocks. The indool pool and hot tub is just beautiful. the tv channel selection is... more

This hotel is so poorly built you hear everyone doing everything. We were booked for three nights and left after the first night. You can hear people stomping on the stairs, in the halls, in their room. The ajoining rooms toilets and bathroom fans sounded like someone was in our room using the bathroom. I can't beleive this fairly new... more

Stayed here one night while driving through the West. Newer hotel with VERY clean and comfortable rooms, and located right off of I-84. Right next to a Denny's... and lots of local restaurants delivered to the hotel. Front desk keeps the menus for those establishments. Very friendly and helpful staff who genuinely cared about your comfort during your stay. Adequate... more