We stayed here for a 1-night stop-over - driving from Yellowstone to Las Vegas. We didn't book this hotel in advance - 1 room was available: a family suite, but we were charged for a standard double so a good start. The room was spacious, with a kitchen area and a separate second bedroom. There was no restaurant in the... more

This room surprised me. I didn't expect the falls right outside my window. I enjoyed that. The room was comfortable and clean. I felt the location of the room (90) was kind of tight. Didn't care for that. Also, the parking is terrible. But over all, it was nice. The park across the street was very nice. That impressed me. more

We only stayed one night. There were no surprises. Positives: Big room, nice view, 2 beds with comfy mattresses, walking distance to restaurants. Negatives: Front desk clerk didn't seem very friendly-not rude- just not freindly, Breakfast was served from 6-9, on a Sunday that's kind of early. I would have prefered if it lasted at least until 10. ALl in... more

BUGS, found a bug under pillow searched entire bed,pillowcases inside out,didnt see any more thought that maybe something had fallen in my hair while walking along falls.Went to bed ,next morning ,my husband informed me the bug had a freind on wall outside bathroom.Also found itty bitty ants.Took dead bug to clerk on check out,explained.Took $20.off bill ,said management would... more

I have a small dog and always have trouble finding decent affordable hotels that accept pets. At least I finally found a good motel in Idaho Falls. I tried Comfort Inn (awful, needs renovation and customer service training) and Shilo Inn (better, partly renovated, much more expensive). This time I tried the Best Western Driftwood and found I liked it... more

We came up from jackson wyoming to stay the weekend it was an enjoyable stay its decent for a best western. Customer service or lack there of i think needs some improvment front desk needs to be a little more upbeat and not look like there being tortured behind the desk. I have many years customer service and i feel... more

Our room was very comfy, breakfast is included in the price. There is enough choice although the breakfast area is not that attractive. Nevertheless we are very positive about our stay (1 night only). It is indeed located really close to the falls (just cross the street). The falls are not so much impressive, they are very wide, but not... more

After a 15 hour drive to Idaho Falls my family and I wanted a place to shower and sleep. We were upgraded to a suite, which was kind of the staff, but the room was not what we expected. The kitchen had mold, and the whole room looked dirty and old. My sister went to shower and screamed at how... more

I stayed here for a couple of days, the location in relation to the Falls is amazing, A couple of the fixtures in the room were a little dated and we found a whole bunch of flies on our toilet on the first day but other than that it was decent. The free access to the hotel bicycles were a... more