The hotel itself and rooms are nice. The location next to the river and falls is awesome. Also take in the Brownstone brewery just down the street. Had the best pizza (BBQ chicken) in a long time. The only downside is the parking is terrible. The lot is very narrow and I had to park about 400 feet from my... more

Hotel was well maintained, room was nice, free good breakfast in a pleasant environment. Very good location if you travel I-15. Staff was friendly, the price was right, the room was clean and the beds were very comfortable with a new bedding. For the price, you couldn't beat it. Would definitely use again. more

This hotel is located amidst quite a few hotels along the Snake River in Idaho Falls. We chose it because of the Best Westen affiliation and were very pleased. The room was very large, very nicely decorated and very clean. Everyone was friendly and we were only a short block walk to the paved river walk. There were several other... more

The room was fine. The Asian guy at the desk seemed very pleasant while helping customers but the 2 female workers were very unfriendly. My husband opened a pop from the vending machine and it fizzed over and spilled on the floor. When I reported it, I got handed a damp cloth to go and wipe it up. (??) The... more

This is a newer hotel, we were provided cookies upon arrival which was a nice touch. The pool and hot tub were excellent, and open 24 hours. Beds were very comfortable with four pillows and a cushion for each bed. The continental breakfast was wonderful, with hot selections, and fruit, bread,s danishes, yogurt, etc., and it was open from 5... more

No hot water on the first morning...not even warm water to shower in. It was supposed to have a fold out bed, however no bedding and the mattress was folding up into the middle. Hotel was quiet and a short walk to the falls. more

I usually avoid Best Western properties as they tend to be old and have seen better days but was pleasantly suprised with the Cottontree Inn just off I-15 and US 20 one mile from the Idaho Falls airport. Rooms on 3rd floor were spacious, quiet on the back side, very comfortable bed and a above average continental breakfast. Very good... more

I stayed here for 2 nights with my family. When we checked in, I would say the room was moderately clean. No big stains anywhere, but didn't feel spic & span either. The housekeeping went down from there. When my family got back the next day, housekeeping had made the bed and refilled soaps, but did not empty the trash... more

This is a good hotel to stay in. Good value for the money. What I liked most was the room was very quiet. The heated pool and jacuzzi were indoors and open all year. Staff was friendly. Would highly recommend. more