Stayed here a weekend for a baseball tournament. The hotel lobby and Pantry Restaurant were extremely busy when we checked in. Carpet could have been shampooed. Gentleman at the desk was friendly and very helpful. Hotel has two floors so for someone with trouble walking, they would need to be on the 1st floor. Room was neat and clean. Older... more

I have read the other reviews for this property and am wondering if we stayed at the same hotel. When we arrived the smell in the lobby area was a tad bit nauseating. We checked in, after a long day of driving, unpacked the car, loaded onto luggage cart and proceeded to room which was on the second floor. After... more

Went to Moscow for a wedding. Rooms were booked in advance for wedding guests so I didn't specifically choose the BWUI, but for the most part I was pleased with the hotel. The front desk personnel were quick, efficient and personable. I liked that there were hallways -- your door doesn't open to the outside -- felt safe there. The... more

Overall, my stay was slightly above average, but an interaction with management late in the stay left a foul taste in my mouth. First, the good stuff: +Friendly, helpful staff +Decent location +Nice pool area/ fitness center +Large meeting facilities +Intimate bar +Popular breakfast spot +Clean, secure, comfortable rooms Things that need work: +Ridiculous entrée prices in The Broiler ($30-50)... more

I just got back from a third visit to Moscow, Idaho in as many years, and stayed at the Best Western University Inn for the third time. This is one of the nicer Best Western's I've stayed at. Very clean and functional with a nice lobby and friendly workers. The indoor pool and hot tub were great after a day... more

This hotel is pretty old (especially compared to the fabulous Best Western we stayed in last night in Cle Elum). The room is small and outdated. The bathroom had been spruced up though. The continental breakfast only runs until 9 a.m. Really wish we had stayed somewhere else. more

What a great place to stay! The rooms were very clean and very quiet. We couldn't even hear anyone walking in the hallway. The staff was helpful but didn't expound on any answers. The cafe had very good food at reasonable prices, but don't go if you're in a hurry. We skipped the restaurant after looking at the prices on... more

We've stayed at the Best Western-University Inn on many occasions. Also, have eaten in both the cafe (Pantry) and restaurant (The Broiler). The property is one of the best managed in the Northwest. Quality of rooms, food, service, and other amenities are by far the best in Moscow. It is also the venue for the majority of major events in... more

Stayed at the University Inn while visiting the campus of Washington State University (about 8 miles east in Pullman). The place was nice. It wasn't great nor was it bad. The room was clean, the hot tub was hot, the indoor pool was cold (too cold) and the sauna still used real steam. The "fitness center" was a joke. It... more