This is a typical, relatively new Holiday Inn Express. The lobby was very warm and welcoming. The desk staff was not amazing, but very polite and helpful. I was happy with the service. The room was very clean. I did not use any of the facilities, but the breakfast area, pool/spa, business center were all very accessible and clean. The... more

We stayed here one night while traveling home from Seattle. We used our free night which we'd gained through an earlier promotion, and that was handled very graciously and efficiently by an outstanding desk person. I wish I'd gotten her name so I could mention it. All of the staff whom we encountered were very friendly and helpful. The hotel... more

My family and I came to Twin Falls for a big family reunion in July. My family stayed here at the Holiday Inn Express, while other families stayed at nearby accommodations (mostly the Comfort Inn Suites). I must say that we made the right choice. The Express is fairly new. It is bright, clean and welcoming -- as is the... more

We found the new Holiday Express to be a very nice hotel. The rooms were good sized, comfortable bed, 2 firm and 2 soft pillows on king sized bed. There was a nice easy chair to watch the large screen HDTV. Breakfast was sufficient, consisting of bacon, scrambled eggs, biscuits & gravy, along with toast, muffens, and fresh cinnamon rolls.... more

The staff at this hotel was very rude and unaccomadating. Went through a online booking service and they proceeded to charge my card even though the hotel room had been paid for and they knew it. Manager and stuff need to understand that they are in the hospitality business and guests need to come first. more

After 6 nights poor sleep in the over-rated Trump Towers in Las Vegas and a solid days driving, all I wanted was a great sleep and the ability to check my email. Excellent checking in - staff all round including breakfast staff were friendly and professional. The bed was excellent. The room huge with a nice chair, desk and office... more

We stayed in this Holiday Inn Express last weekend while in town to view the Shoshone Falls. I picked it because we recently stayed in a Holiday Inn Express for the first time, in northern California, and thought it was a great hotel. My loyalty has always been to BW but they are seeming older and dated compared to these... more

My partner and I took a road trip to the midwest in the summer of '08 and Twin Falls was our first overnight stop. The Holiday Inn Express provided the basic features I would expect from the property. The bedding was comfortable and the room was mainly clean except for the lingering smell of cigarette smoke but we did get... more

Twin Falls happens to be a good overnight for our longer trips to the coast so we've tried most of the hotels there. Thie hotel advertises itself as "recently remodeled" but I'm not sure what required fixing. Breakfast is pretty good but the room small. The only gripe I have is that this, like most other hotels in town, is... more