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Holiday Inn & Suites Airport


Holiday Inn & Suites Airport
Hotel class 3 of 5
3202 E Empire St, Bloomington, IL 61704
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Traveller Reviews

85% Recommend
4.0 of 5 stars 14 reviews
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By trip type
All (14)
[ Date ] [ Rating ]
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5 of 5 stars
Louisville, KY
22 Feb 2009 | Trip type: Business

I would like to take this opportunity to thank the wonderful people at the Holiday Inn & Suites Airport, for all their work at making my colleague and I feel like neighbors instead of outsiders. The entire staff went out of their way to make sure that we had directions to anywhere we had to go. We stayed there early... more

Management response from
MBECHER, General Manager

We are so appreciative for the feedback. My entire staff appreciates the response and your kind words about the facilities and employees. We welcome you and your co-worker back to our hotel anytime!!! Thank you and again, we trully appreciate your business and comments.....

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5 of 5 stars
Chicago
4 Feb 2009

I had recently stayed at the Holiday Inn in January for a wedding. I wasn't sure what to think when my friend sent the invitation stating she was having her reception at the Holiday Inn. All I could think of was the old Holiday Inn's that are next to the highways. This one was definitely not one. When we first... more

Management response from
MBECHER, General Manager

With sincere gratitude! I agree, the Lasagna is wonderful and is exclusively served in our banquet facilities from our catering menu. We have had over 25 wedding receptions at our facility in less than 12 months. I can tell you our Banquet Manager throughly enjoys each and every one... We will look forward to you being another invited guest to...

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2 of 5 stars
California
29 Jan 2009 | Trip type: Business
3/6 found this review helpful

Well I had stayed at the Holiday recently despite my hesitaions based on the managers responses on this site. I was afraid after the reviews that she was more concerned about her brand new property than the actual customers. Well I should have listened to my gut feeling, I was right. The first night I was there everything was fine... more

Management response from
MBECHER, Guest Service Manager

To date, we have no clue whom this guest is...nor have we had any interaction with a guest of this nature. Interesting...how one would make such comments and never show their face....Could this be a comment made by a competing hotel????

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5 of 5 stars
bloomington, illinois
14 Jan 2009 | Trip type: Business
1/2 found this review helpful

Very friendly hotel with exceptional rooms. The staff was very accomodating and friendly. The hotel management should be commended for the attention to detail that has been instilled in the hotel staff. I travel the country and stay in many very nice hotels and the staff here seemed genuine in their desire to make this an exceptional place to stay.... more

Management response from
MBECHER, General Manager

Thank you so much for your positive review. We are so happy to hear that you and your family enjoyed the New Holiday Inn Hotel & Suites. We do pride ourselves in providing exceptional services and amenities..such as the plush pool towels, flat screen TV's and luxurious bedding. We will look forward to your return and do encourage you to...

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5 of 5 stars
Bloomington, Il
9 Jan 2009 | Trip type: Friends getaway
1/1 found this review helpful

A few of my friends and I just wanted a weekend getaway and this hotel was great! We booked a suite, and it was beautiful. It was close to the mall and many great restaurants. At night we relaxed at in the indoor pool and hot tub. The rooms were very clean and comfortable. more

Management response from
MBECHER, General Manager

We trully appreciate your feedback and so glad that you had a nice getaway with friends. We realize how busy everyone is and quality time for friends and family are so important. Thus when you have the opportunity to get away, you appreciate having a hotel that provides exceptional service. We hope to be your hotel of choice for future...

Great Stay
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5 of 5 stars
Atlanta
5 Jan 2009 | Trip type: Business, Solo travel

I was in Bloomington for business and stayed at this hotel. Great Stay was picked up right away by the shuttle Bus and spent about 2 days at this property. J Bucks is thier restaurant must have been a local chain but the food was great and the restaurant was alive on both nights, lot of people at the Bar... more

Management response from
MBECHER, General Manager

Thank you so much for sharing your great experience with TripAdvisor. We monitor our guest satisfaction very closely and trully appreciate hearing how our guests view our hotel services and amenities. We are very proud of our new hotel as we beleive we have the best full service hotel intown with a very popular locally known restaurant attached. Our staff...

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4 of 5 stars
1 Dec 2008 | Trip type: Couples
0/1 found this review helpful

Due to my family being originally from Bloomington, we travel somewhat frequently to the area. We have stayed at several other hotels in the city, but this was by far the cleanest hotel we've stayed at in town. My husband and I unexpectedly stayed here 4 nights due to my grandfather passing. I must say that the staff was very... more

Management response from
MBECHER, General Manager

Thank you so very much for taking the time to post your feedback. We trully appreciate hearing our guests feedback so that we can improve upon our services. JBUCKS is not closing, infact they are taking on a new name and will be implementing a new menu that will have more of a variety in food and pricing. We are...

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4 of 5 stars
Dayton, Ohio
29 Sep 2008 | Trip type: Family

My daughters & I met my cousin & her daughters for a weekend in Bloomington/Normal at the ISU Campus. I chose this hotel because it had suites that were actually 2 room suites, not just a larger one room called a suite. We enjoy the 2 rooms being separate. The hotel is new, clean, and quiet. It is across the... more

Management response from
MBECHER, General Manager

We appreciate the feedback and are so happy that the hotel worked out well for you. In addition, we appreciate the compliment of how the staff handled the unfortunate mis-function of your guest room door lock. Mechanical issues can occur anywhere but it is in how they are handled. I did wish to state that USA Today only publishes a...

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4 of 5 stars
Michigan
27 Sep 2008 | Trip type: Business, Couples

My husband stays frequently in Bloomington for work, and this was the first time he stayed at this brand new hotel - I had the pleasure of visiting him there for a few days in Sept 2008. Lobby and room decor is modern and absolutely gorgeous! I was pleased that the staircases are nice and wide and completely carpeted, too.... more

Management response from
MBECHER, General Manager

Thank you so much for your feedback. I am hoping you alerted the staff the first night regarding your A/C in your suite. I am assuming that the thermostat more than likely was also set on "FAN" thus blowing cold air into the room. In the future, I urge you to notify a member of managment so that we can...

GREAT Hotel!
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5 of 5 stars
Champaign, Illinois
11 Sep 2008 | Trip type: Friends getaway

I booked a suite to scrapbook with a friend. It was 2 rooms - one with 2 queen beds and one with a conference room / boardroom. The suite was so much bigger than it looked in the pictures! The rooms were very modern and unlike any Holiday Inn I have ever stayed in before. Loved the radio in the... more

Management response from
MBECHER, General manager

Thank you for such wonderful feedback. It is great hearing the exceptional experiences from our valued guest. I do hope that you will continue to use our hotel for your get aways.... and hopefully you can try the pool upon your next vist. Thank you.

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Holiday Inn & Suites Airport Also Known As

Address: 3202 E Empire St, Bloomington, IL 61704
Bloomington hotels Holiday Inn & Suites Airport
4.0/5.0
14