We arrived about 3 hours earlier than check-in to the Springhill Suites, which didn't seem to be a problem at all. Every employee we saw was friendly and welcoming. The giant bowl of lollipops at the front desk was a bonus. We had a 4th floor handicapped room (it was the only one ready due to our early arrival). Although... more

This is a very nice hotel. Up to all of Marriott hotel standards (what I really like about Marriott -- consistency). It is connected to another Marriott hotel. They have free breakfast, and the other hotel (can't remember name) had better food -- which you can easily walk over to. They share same elevators and pool, but have different lobbies... more

We stayed in a King room on the 4th floor. It was still a nice view with floor to ceiling windows. The bottom part of the windows allow you to open them up a bit which is a nice feature. Bed was very comfortable, we both slept like babies. There is a partial wall that separates the living room from... more

Our room was clean and we spent the extra to have a corner king; worth the money. Beautiful view on the 15th floor!! Every employee from the valet service to the front desk and house keeping staff was happy and helpful. I will definetly recommend this hotel to any visitor to downtown Chicago! Thanks for a great weekend. more

Hotel is paired with a Marriott Residence Inn (shared lobbies). Big pleasant public areas. Nice room with small kitchen area, flat screen tv, all new. Free no frills breakfast. Great location. Good value for business, nice views. more

We go to Chicago quite often, and recently stayed here for 2 nights as the place we normally stay was all booked up. Now we have another good option in the River North area. The rooms were spacious, and the decor was a little more modern. I liked the layout of the room a lot. We were on the 22nd... more

Our family, (my wife and I and our two daughters, 15 & 18), stayed here for a 4-day-getaway in the city. The room worked very well for us, although three relatively simple changes would have made it that much better: queen beds instead of doubles; a second sink next to the frig/micro/coffee maker; reading lights for each bed and another... more

Stayed at this location on a weekend trip to Chicago. Right in the heart of downtown near several restaurants, House of Blues, Ruth's Chris, etc. The rooms were very nice with a small minibar with microwave and small fridge. The breakfast was pretty decent and a plus if you don't want to venture out of the hotel for a morning... more

I am in the city often for business and leisure travel. Chose to stay here as we were needing an inexpensive place to crash following a concert. The Springhills have been upgrading their design concept - kind of modern funky - I like it - the rooms were very clean - breakfast is okay - but its the value and... more