very polite doorman wheeled luggage in for us; super quick and friendly service at check-in; front desk and concierge very helpful giving us directions; room was very clean & beds extremely comfortable; common areas clean and well-decorated; hotel very accommodating in holding our luggage for better part of a day, between the time we checked-out and before we caught our... More

I have stayed here a few times and would stay again. Good location, simple hotel, but nice new rooms, quiet and the beds are great. More

Usually, I dread visiting Chicago any time of year. Traffic, rude people, the smell of corruption in the air.......Despite all of my reservations, this hotel was great. Upon check-in, I was upgraded due to my HHonors status and given a large bottle of water by the clerk. Note that this same bottle in the room is $5, I felt that... More

The hotel has a great location for shopping and dining. The rooms are spacious and clean. The hotel staff is nice. No complaints. More

Since I previously stayed and liked the Hilton Garden Inn Chicago Downtown Magnificent Mile in 2008 I decided this year to stay again in this hotel . A very good location within few steps to the magnificent mile ,a free wireless internet connection for all guests . Warm welcome you face from the moment you enter the hotel till you... More

I have stayed at this location a couple times and have always been pleased with the stay. I was in Chicago for a weekend get away this past weekend and stayed at this property on Saturda night. Very easy to get to on the train. If you are coming from Ohare just transfer from the blue line at Jackson to... More

This hotel is a GREAT property!! Staff was very friendly. They found out I was celebrating my anniversary and upgraded me at no charge. They even sent a complimentary bottle of champaign to my room!! This is a GREAT location and you will be within walking distance to everything you want to do. THIS IS A GREAT PLACE TO STAY! More

I recenty stayed at the Hilton Garden Inn for a business trip to Chicago. When booking the stay I was forced to make two separate reservations for this trip due to the significant price differnce. I was even made to recheck back into the hotel while I was staying there. When making the reservation and doing my research I called... More

We were able to check in early with out a hitch. Front desk folks are very friendly and helpful (special thanks to Marshal). Nice room with frig, micro and plenty of space This was not our fist time staying here and hopefully not the last.. More