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Hilton Garden Inn Chicago Downtown / Magnificent Mile


Hilton Garden Inn Chicago Downtown / Magnificent Mile
Hotel class 3 of 5
10 E Grand Avenue, Chicago, IL 60611
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Traveller Reviews

90% Recommend
4.0 of 5 stars 211 reviews
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By trip type
All (211)
[ Date ] [ Rating ]
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4 of 5 stars
the upper midwest
20 Mar 2009 | Trip type: Family

We just returned from a few nights at the Hilton Garden Inn. Its pluses: It's right on the Red Line which makes getting around super easy. The pool, though small, is located on the 12th floor and has a great view of the city. The room was clean, had a fridge and a microwave. I recommend the Jewel/Osco mini mart... more

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3 of 5 stars
Minnesota
16 Mar 2009 | Trip type: Couples

We booked this hotel through Priceline and got a good price for 3 nights. Here are the Pros: -Nice small pool and whirlpool -Clean rooms -Friendly staff -Business Center -Great downtown location right off the redline subway Cons: -No extra perks like free breakfast -Rooms are a bit smaller -The major drawback is the sound noise. The hotel hallways and... more

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3 of 5 stars
vancouver canada
3 Mar 2009 | Trip type: Business, Solo travel

I just got back from a dental convention in Chicago and decided to stay at this Hilton Garden Inn. Let me start by saying this hotel is perfectly located in the heart of downtown, close to the red line train, shopping and numerous great places to eat. The check in was polite and fast. I got up to my room... more

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5 of 5 stars
2 Mar 2009 | Trip type: Family
2/2 found this review helpful

I stayed at the Hilton Garden Inn recently with some extended family for a weekend in Chicago. I will definitely be back. The rooms are a great value and the Free wireless internet is great. The rooms are nicely appointed for a midrange chain with updated furniture, Aeron desk chairs, comfortable beds with clean white duvet covers, and flat screen... more

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5 of 5 stars
Buenos Aires, Argentina
27 Feb 2009 | Trip type: Couples
1/1 found this review helpful

We enjoyed this hotel this winter. The location is magnificent, 2 blocks from the Michigan Ave., less than 20 meters to the Red Line MTA train that takes you virtually everywhere. Nice view (floor 17). The pool is very good and also the business center (complimentary use of PC and printer). Within the hotel there is free wifi. more

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4 of 5 stars
Cleveland, Ohio
15 Feb 2009 | Trip type: Couples
1/1 found this review helpful

Let's start with the new HGI mattress which is foam, offers little bounce, and is, overall very stiff and partially contouring. It was right up my alley, and one of the more comfortable beds in the Hilton chain, but if you're a soft bed sleeper you're going to have real problems with the standard issue mattress at this and every... more

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4 of 5 stars
Atlanta, GA
10 Feb 2009 | Trip type: Couples
1/1 found this review helpful

I booked the hotel in Hotwire after seen that I could get a room for $56 a night. I had a reservation at one of the Marriots and decided to save the $30 difference per night. I have been to Chicago several times and I have stayed in different hotels, and I really enjoyed my stay here. The location is... more

Very Nice!
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5 of 5 stars
Boston, Massachusetts
4 Feb 2009 | Trip type: Friends getaway
1/1 found this review helpful

The Hilton Garden Inn was pretty much perfect. The staff were very friendly, the room was well appointed, and the location (right next to the red line and in the middle of River North) is excellent. It was nice to be at a hotel that doesn't nickel and dime you - wireless internet access was free. I didn't need to... more

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3 of 5 stars
London
28 Jan 2009 | Trip type: Business
2/2 found this review helpful

Sorry late review...catching up...I normally stay at the Intercontinental ( more out of habit and familiarity ) but was unable to get in there ...so booked in a hotel nearby as time was against me. As others have written ( honestly and truthfully may I add ) location is just right. You have everything you need at your doorstep ...shops... more

Management response from
ChicagoHGI, Front Office Manager

Dear Valued Traveler, Thank you for taking the time to post a review about our property. Honest and to-the-point reviews like yours allow us to improve on the service and address issues mentioned, such as speed of the elevator and the loudness of the HVAC units, that otherwise may go undetected by the management team. We hope that your future...

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1 of 5 stars
STL
7 Jan 2009 | Trip type: Couples
1/2 found this review helpful

Let me start by saying I am a frequent traveler and have stayed at locations from various hotel brands around the world. I also am a former Hilton Diamond Member. I have stayed at this hotel many times over the years, with the last stay having some major issues. The stay was so bad, Hilton sent a voucher to come... more

Management response from
ChicagoHGI, Front Office Manager

Dear Valued Traveler, On behalf of the management team I would like to apologize for all the incovvenience that you experienced during your stay with us. I would also like to thank you for taking the time to contact myself, the General Manager and the Guest Assistance specialists to voice these concerns directly as soon as you departed the hotel....

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Hilton Garden Inn Chicago Downtown / Magnificent Mile Also Known As

Address: 10 E Grand Avenue, Chicago, IL 60611